5+ years in SaaS Implementation, Professional Services, or Onboarding, with at least 2+ years in a people management capacity
Proven experience with capacity planning models
Technical aptitude to understand complex product configurations
Comfortable working with heavy data sets to predict future outcomes
Grit & Ownership with a 'buck stops here' mentality

Benefits

Flexible time off with ample learning and development opportunities
Comprehensive onboarding program
Leadership training for Titans at all levels
Bonusly, peer-nominated awards, and more
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF)
Surrogacy and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

SaaS Implementationcapacity planning modelsdata analysisforecasting modelproject managementimplementation playbooksSOPstime-to-value metricsresource loadingcustomer journey mapping

Soft skills

leadershipteam buildingproblem solvingcommunicationutilization managementcustomer sentiment detectioncollaborationgritownershipadaptability