
Associate Creative Director, Events
ServiceTitan
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$137,400 - CA$206,000 per year
Job Level
Lead
About the role
- Event Creative Planning: Partner with the marketing and events teams to define the creative vision for all company activations. You’ll ensure brand consistency while pushing the boundaries of attendee experience.
- End-to-End Material Design: Design and oversee the production of all event-related assets, including environmental signage, digital backdrops, keynote presentations, and promotional swag.
- The "Pantheon" Lead: Take full ownership of the creative direction for our flagship user conference. You will manage the relationships, timelines, and cross-functional teams required to bring this tentpole event to life.
- Vendor & Production Management: Source and collaborate with external vendors (printers, fabricators, AV teams) to ensure all creative deliverables meet our high brand standards and are delivered on time.
- On-site Brand Stewardship: Travel to event sites to oversee the installation and application of branding, ensuring every element is executed according to plan.
- Post-Event Content: Collaborate on the creation of wrap-up content, including highlight reels, photo galleries, and summary presentations to showcase event ROI.
Requirements
- 8–10 Years of Creative Leadership: Deep experience in an agency or in-house environment, with a heavy focus on experiential design and event management.
- Strategic Team Management: A proven track record of building and leading high-performing creative teams or successfully directing large-scale cross-functional squads.
- Event Expertise: A deep understanding of live-environment logistics, visual merchandising, and how brand systems translate to physical spaces.
- Executive Presence: Comfort presenting complex creative concepts to senior stakeholders and the ability to incorporate feedback into a cohesive vision.
- Technical Excellence: A powerhouse portfolio demonstrating successful event execution across various scales (from 50 to 5,000+ attendees).
- Operational Agility: The ability to lead with a high-level vision while remaining "hands-on" with the details.
- Innovative Mindset: A constant curiosity about new event technologies (AR/VR, interactive displays) and attendee engagement strategies.
Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
event managementexperiential designmaterial designvisual merchandisingcreative directionproduction managementcontent creationbrandingevent executionlogistics
Soft skills
creative leadershipteam managementexecutive presenceoperational agilityinnovative mindsetcollaborationcommunicationrelationship managementstrategic thinkingattention to detail