ServiceLink

Training Operations – Learning Systems Administrator

ServiceLink

full-time

Posted on:

Location Type: Hybrid

Location: MissouriPennsylvaniaUnited States

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Salary

💰 $65,000 - $75,000 per year

About the role

  • Lead the creation and ongoing maintenance of training programs in Saba/Cornerstone LMS
  • Provide LMS technical knowledge and support for our learners, training team and other business lines
  • Serve as the primary owner of LMS initiatives, including evaluation, selection, testing, implementation, and rollout of a new LMS
  • Coordinate training operations including learning calendars, vendor course management, training records, and learner communications
  • Analyze training and learning metrics to uncover trends, measure program effectiveness, and support continuous improvement aligned to business outcomes
  • Function as a liaison between training, business units, LMS vendors, and external content providers
  • Lead training related audit readiness and external audit responses, acting as the primary point of contact for client audit calls and documentation review

Requirements

  • A Bachelor’s Degree in Business, Human Resources, Education, Technology or similar and/or equivalent experience
  • 3 years of experience as an LMS administrator with 1 year of experience utilizing Saba or Cornerstone platform
  • Experience evaluating, recommending, and implementing a new LMS platform
  • Experience supporting training operations, reporting, audits, and project delivery
  • Advanced Microsoft Office skills, including OneNote, Word, PowerPoint, Excel, and Planner
  • Strong analytical skills utilized in a QC, audit, or data analytics capacity
  • Excellent interpersonal and relationship-building skills
  • Excellent verbal/written communication skills
  • Excellent research, writing, and documentation skills, including the ability to understand and clearly communicate business processes, workflows, and terminology to audiences not familiar with them
  • Advanced organizational and project management skills, including the ability to support multiple projects simultaneously
  • Extremely meticulous with a demonstrated commitment to quality and accuracy
Benefits
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k) plans
  • Employee Stock Purchase Plan
  • Paid vacation and sick time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LMS administrationSabaCornerstonedata analyticsproject deliverytraining operationsreportingaudit readinessprogram evaluationcontinuous improvement
Soft Skills
analytical skillsinterpersonal skillsrelationship-building skillsverbal communicationwritten communicationresearch skillsdocumentation skillsorganizational skillsproject management skillsattention to detail