ServiceLink

Vendor Operations Associate – Valuations

ServiceLink

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $18 - $21 per hour

About the role

  • Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues.
  • Manage vendor timelines, appointments, and engagement agreements.
  • Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
  • Provide suggestions as to assist the team with resolving every day operational challenges.
  • Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues and handling of transactional issues.
  • Maintain compliance with Independence Guidelines.
  • Maintain a positive and professional business relationship with vendors and internal staff.
  • Manage vendor timelines, appointments, and engagement agreements.
  • Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
  • Follow through with established team goals.
  • Ensure appropriate escalation paths are followed and timely resolution is accomplished.
  • Communication workflow expectations with consumers and vendors.
  • Provide suggestions as to assist the team with resolving every day operational challenges.
  • Attend and participate in regular department meetings and provide feedback when necessary.
  • Responsible to meet department productivity and quality goals.
  • Communicate with all stakeholders on a regular basis.
  • Perform all other duties as assigned.

Requirements

  • The ability to maintain a positive and professional business relationship with vendors and internal staff.
  • Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
  • Familiarity with basic Microsoft Office (Outlook, Excel, and Word).
  • High School diploma or equivalent.
  • Knowledge of office processes, procedures, and technology.
  • Computer literate with the ability to learn software applications.
  • Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience.
  • Role requires willingness to work a flexible schedule.
Benefits
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k) plans
  • Employee Stock Purchase Plan
  • Paid vacation and sick time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vendor managementorder notationfee managementtransactional issue resolutionquality assurancecommunication workflowtyping (30 wpm)office processessoftware application learning
Soft Skills
professional communicationrelationship managementteam collaborationproblem-solvingflexibilityfeedback provisiongoal orientation
Certifications
High School diploma or equivalent