Develop and execute sales plans to expand business within your accounts.
You will be responsible for the entire sales cycle for plan shifts, selling new products, additional users, new location expansion and renewals.
Own the commercial relationship with customers to strengthen the partnership and uncover new revenue streams.
Proactively hunt for expansion opportunities within your accounts through regular client outreach, business reviews, and understanding the evolving needs and challenges (i.e., mergers, acquisitions, organic growth).
Maintain all account, contact, and opportunity information in our CRM to ensure an accurate sales forecast and a clear view of all activities.
Proactively identify and manage accounts at risk of cancellation, navigating objections and reinforcing value to secure the renewal.
Collaborate closely with Implementations, Training, Support, and other teams to ensure your clients' expectations are met, creating a seamless experience that fosters loyalty and opens doors for future sales.
Showcase and demo a variety of product tours ranging from quick 10 minute presentations to help our customer learn aspects of the product to long 1 hour formal presentations with slides, rehearsed formal product walkthroughs.
Collect customer feedback to help ServiceCore improve their product offering and market fit.

Requirements

3-5 Years Account Management Experience where you were responsible for quota
A focus on delivering the information your customers need in the proper manner: expertise on relevant conversations rather than feature conversations.
We prefer candidates that have experience with a variety of our technical stack: SFDC, Gong, Slack, Lattice, Sigma, and have demonstrated skills in screensharing complex products.
Outstanding analytical, oral, and written communication skills
The ability to work independently to drive your own success while also being a strong collaborator in a team setting.

Benefits

14 Company Holidays in addition to Unlimited PTO
Healthcare, dental and vision insurance with generous employer contributions
401K w/ match
Equity Appreciation Plan (units granted upon hire)
Regular lunches and a fully-stocked kitchen (if in Denver)
Bi-weekly Grubhub lunch stipend for remote folks
Company-provided hardware of your choice/configuration
A Strong Company Culture that Lives by Our Core Values - Love our Customers, Be Real, Give a Shit, Deliver Results, and Keep it Fun.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

account managementsales cycle managementquota responsibilityanalytical skillspresentation skillscustomer feedback collection

communication skillscollaborationindependencecustomer relationship managementproblem-solving