ServBeyond Solutions LLC

Content Server Training Specialist

ServBeyond Solutions LLC

full-time

Posted on:

Location Type: Hybrid

Location: Rockville • Maryland • 🇺🇸 United States

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Salary

💰 $80,000 - $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • Conduct training sessions on site and virtually for Business users on the applications developed in OpenText Content Server.
  • Partner with PMO & BA teams to ensure training aligns with the Organizational standards.
  • Research, develop, and revise training courses and maintain accurate training catalogs.
  • Create instructor materials including course outlines, background content, and training aids.
  • Develop student materials such as manuals, workbooks, handouts, certificates, and evaluation forms.
  • Deliver training through various formats including: Instructor-led classroom sessions, Online, self-paced modules, Desk-side coaching, Workshops and seminars.
  • Assess training effectiveness and implement improvements.
  • Collaborate with subject matter experts and stakeholders to ensure training aligns with business needs.

Requirements

  • Hands-on experience with OpenText Content Server functionalities such as Document Management, Workflows, Forms, Metadata, Search, WebReports, and Records Management.
  • Experience as a Business Analyst or end user of OpenText products.
  • Minimum of 4 years in information systems development, training, or related field.
  • At least 2 years of experience developing and delivering IT and end-user training on computer hardware and application software.
  • Strong communication, presentation, and training skills.
  • Knowledge of instructional design and adult learning principles.
  • Ability to tailor training to various technical skill levels.
Benefits
  • Hybrid work flexibility
  • Health, Dental, Vision, and Life Insurance
  • 15 days paid time off
  • 10 Paid Holidays
  • 401(k) with employer contributions
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
OpenText Content ServerDocument ManagementWorkflowsFormsMetadataSearchWebReportsRecords ManagementInstructional designAdult learning principles
Soft skills
CommunicationPresentationTrainingCollaborationTailoring trainingAssessment of training effectiveness