Digital Content Specialist
EEOC
Content Server Training Specialist
ServBeyond Solutions LLC
full-time
Posted on:
Location Type: Hybrid
Location: Rockville • Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $90,000 per year
Job Level
Mid-LevelSenior
About the role
- Conduct training sessions on site and virtually for Business users on the applications developed in OpenText Content Server.
- Partner with PMO & BA teams to ensure training aligns with the Organizational standards.
- Research, develop, and revise training courses and maintain accurate training catalogs.
- Create instructor materials including course outlines, background content, and training aids.
- Develop student materials such as manuals, workbooks, handouts, certificates, and evaluation forms.
- Deliver training through various formats including: Instructor-led classroom sessions, Online, self-paced modules, Desk-side coaching, Workshops and seminars.
- Assess training effectiveness and implement improvements.
- Collaborate with subject matter experts and stakeholders to ensure training aligns with business needs.
Requirements
- Hands-on experience with OpenText Content Server functionalities such as Document Management, Workflows, Forms, Metadata, Search, WebReports, and Records Management.
- Experience as a Business Analyst or end user of OpenText products.
- Minimum of 4 years in information systems development, training, or related field.
- At least 2 years of experience developing and delivering IT and end-user training on computer hardware and application software.
- Strong communication, presentation, and training skills.
- Knowledge of instructional design and adult learning principles.
- Ability to tailor training to various technical skill levels.
Benefits
- Hybrid work flexibility
- Health, Dental, Vision, and Life Insurance
- 15 days paid time off
- 10 Paid Holidays
- 401(k) with employer contributions
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
OpenText Content ServerDocument ManagementWorkflowsFormsMetadataSearchWebReportsRecords ManagementInstructional designAdult learning principles
Soft skills
CommunicationPresentationTrainingCollaborationTailoring trainingAssessment of training effectiveness