Servbank

Treasury Management Operations Specialist

Servbank

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $62,800 - $73,500 per year

About the role

  • Oversee the billing process for commercial client accounts through core and/or the Weiland Account Analysis System, ensuring proper client configuration of pricing, timely and accurate invoices, reconciliation of fees, and resolution of billing inquiries or discrepancies.
  • Manage ACH, wire, and other electronic payment operations specific to commercial client transactions, ensuring accuracy and compliance with deadlines.
  • Provide operational support to commercial clients regarding treasury management products and services; address inquiries, assist with account setup, and resolve transaction or billing-related issues.
  • Assist with onboarding new commercial clients and implementing cash management tools such as online banking, ach origination, remote deposit capture, fraud prevention and other solutions as applicable.
  • Adhere to internal policies and regulatory standards relevant to commercial treasury management; participate in audits and process reviews as required.
  • Responsible for day-to-day support of deposit operational functions including; processing ACH files and working with mobile/RDC deposit transactions, including adjustments and returns.
  • Identify and implement opportunities to streamline operational workflows, enhance system functionality (especially within Weiland), and improve the overall client experience.
  • Generate and distribute operational, compliance, and billing reports for management and commercial clients.

Requirements

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
  • 2+ years of experience in treasury management operations, banking operations, or related financial services.
  • Experience with Weiland cash management systems and account billing processes strongly preferred.
  • Experience with Pep+ and ach origination configuration and processing strongly preferred.
  • Strong understanding of commercial treasury management products and regulations.
  • Excellent analytical, organizational, and problem-solving abilities.
  • Proficiency in treasury/cash management systems, Weiland systems, and Microsoft Office Suite.
  • Outstanding communication skills, with a client service orientation tailored to commercial clients.
  • Ability to work independently and collaboratively in a fast-paced, client-focused environment.
  • Attention to detail and commitment to accuracy.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
treasury management operationsbanking operationsaccount billing processesACH origination configurationprocessing ACH filesremote deposit capturefraud preventionoperational reportingcompliance reportingbilling reconciliation
Soft Skills
analytical abilitiesorganizational skillsproblem-solving abilitiescommunication skillsclient service orientationattention to detailindependent workcollaborative workfast-paced environmentcommitment to accuracy