Market Manager
SERHANT.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Partner with Brokers of Record and Managing Brokers to ensure seamless in-market operations.
- Provide hands-on support during new market launches and establish best practices for ongoing success.
- Create, maintain, and implement standardized Market Activation Playbooks to support GTM plans and ongoing standards.
- Support the growth of established markets by identifying opportunities, resolving operational challenges, and ensuring alignment with brand standards.
- Lead the development and implementation of systems and processes that bring consistency and scalability to market operations.
- Collaborate with cross-functional teams (Marketing, Education, Facilities, and People Operations) to ensure a cohesive and unified brand experience across all markets.
- Track and analyze performance metrics to measure market health and operational success.
- Develop, monitor, and report on key metrics for both new and existing markets, including agent growth, productivity, engagement, and operational milestones.
- Present market performance insights and recommendations to leadership on a regular cadence.
Requirements
- 5+ years of experience in brokerage operations, real estate management, or a related field.
- Proven ability to manage multi-market operations or regional initiatives.
- Strong project management skills with the ability to balance multiple priorities and deadlines.
- Exceptional communication and relationship-building skills across teams and levels.
- Data-driven mindset with the ability to translate metrics into actionable strategies.
- Willingness to travel as needed to support market activations, events, and ongoing operations.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
brokerage operationsreal estate managementproject managementmarket activationperformance metricsdata analysisoperational processesGTM plansmarket health trackingagent productivity
Soft skills
communicationrelationship-buildingcollaborationleadershipproblem-solvingorganizational skillstime managementstrategic thinkingadaptabilityteamwork