SERHANT.

Accountant

• Maintain accurate vendor records, ensuring required documentation (W9, ACH, contracts) is current.
• Process A/P for multiple entities, ensuring correct GL coding, department tagging, and entity assignment.
• Process corporate credit card charges and employee T&E in Ramp in accordance with policy.
• Monitor and escalate approval routing issues within Ramp; communicate blockers to accounting leadership.
• Validate invoices for completeness, accuracy, and alignment with purchasing/procurement requirements.
• Identify and resolve discrepancies, duplicates, or coding issues prior to posting.
• Support customer and agent billing across entities, including invoice creation and follow‑up.
• Assist in monitoring A/R aging, posting payments, and resolving unapplied or misapplied cash.
• Liaise with customers, agents, and internal teams on billing questions and discrepancies.
• Triage and manage the shared AP / AR inbox daily
• Maintain timely and organized communication with internal teams, agents, and external vendors.
• Maintain accurate vendor, customer, and transaction records across NetSuite, Ramp, and Stripe.
• Ensure all supporting documentation is attached to transactions for audit readines
• Support month‑end close tasks including account reconciliations, accruals, AP/AR aging validation, and variance investigation.

Staff Accountant

Manager

• Partner with Brokers of Record and Managing Brokers to ensure seamless in-market operations.
• Provide hands-on support during new market launches and establish best practices for ongoing success.
• Create, maintain, and implement standardized Market Activation Playbooks to support GTM plans and ongoing standards.
• Support the growth of established markets by identifying opportunities, resolving operational challenges, and ensuring alignment with brand standards.
• Lead the development and implementation of systems and processes that bring consistency and scalability to market operations.
• Collaborate with cross-functional teams (Marketing, Education, Facilities, and People Operations) to ensure a cohesive and unified brand experience across all markets.
• Track and analyze performance metrics to measure market health and operational success.
• Develop, monitor, and report on key metrics for both new and existing markets, including agent growth, productivity, engagement, and operational milestones.
• Present market performance insights and recommendations to leadership on a regular cadence.

Staff Accountant

Market Manager