SERHANT.

Operations

• The Sales Operations & Growth Enablement Manager serves as the operational backbone of the Strategic Growth Department.
• This individual is responsible for driving accountability, CRM ownership, reporting, performance analytics, meeting preparation, travel coordination, and operational excellence across the recruiting and expansion organization.
• The ideal candidate is highly organized, detail-oriented, analytical, proactive, and capable of managing multiple priorities in a fast-paced, high-growth environment.

Sales Operations, Growth Enablement Manager

Accountant

• Prepare journal entries, accruals, prepaid schedules, amortization entries, and reconciliations across multiple entities.
• Support month-end, quarter-end, and year-end close processes.
• Maintain balance sheet reconciliations and investigate discrepancies proactively.
• Assist with audit support schedules, reporting deliverables, and internal control documentation.
• Manage high-volume intercompany revenue and expense allocations and reconciliations.
• Support brokerage transaction accounting, commission activity, and revenue reconciliations.
• Ensure accurate entity coding and transaction-level accounting across brokerage and operational entities.
• Assist with onboarding new markets, states, and entities into accounting workflows.
• Identify opportunities for automation, process improvement, and operational efficiencies.
• Support accrual-based revenue recognition implementation and scalable accounting procedures.
• Partner cross-functionally with Brokerage, Treasury, Operations, and Finance teams on projects and analysis.

Senior Staff Accountant

Product Manager

• Define and maintain product roadmaps aligned with business priorities, operational goals, and user needs
• Partner with leadership to identify opportunities that improve efficiency, scalability, adoption, and user experience across internal platforms
• Own the full product lifecycle from discovery and requirements gathering through launch, iteration, and optimization
• Balance short-term execution needs with long-term product strategy and platform scalability
• Establish and monitor product success metrics tied to adoption, operational impact, and workflow efficiency
• Conduct user interviews, workflow analysis, and stakeholder discovery sessions to identify pain points and product opportunities
• Translate operational challenges and business objectives into clear product
• Prioritize initiatives based on business impact, user value, technical feasibility, and organizational goals
• Develop detailed user stories, acceptance criteria, and functional specifications for engineering teams
• Validate product ideas through testing, experimentation, analytics, and user feedback before broader implementation
• Serve as the primary liaison between business stakeholders, engineering teams, automation teams, and design partners
• Lead sprint planning, backlog prioritization, and release coordination in partnership with engineering leadership
• Remove blockers, facilitate decision-making, and ensure teams remain focused on high-impact deliverables
• Communicate product priorities, timelines, tradeoffs, and updates clearly to both technical and non-technical stakeholders
• Champion intuitive, user-centered product experiences that simplify workflows and improve advisor productivity
• Identify inefficiencies within operational processes and collaborate with teams to implement scalable solutions
• Monitor feature adoption, user behavior, and workflow performance to inform future product improvements
• Identify opportunities to leverage AI and automation to improve operational efficiency and reduce manual work
• Partner with engineering teams to evaluate, test, and implement AI-driven product features and workflows
• Assess emerging technologies and tools for their practical business applications and long-term scalability
• Support experimentation initiatives focused on improving productivity, service delivery, and user experience
• Use product analytics, experimentation, and user insights to inform prioritization and product decisions
• Define KPIs and reporting frameworks that measure feature effectiveness, adoption, and operational impact
• Partner with technical teams to ensure proper event tracking, analytics instrumentation, and reporting visibility
• Conduct analysis on user behavior, workflow trends, and feature performance to guide ongoing product strategy

Senior Product Manager

Full-stack Engineer

• Build and ship features across frontend and backend systems
• Move seamlessly between Next.js, SvelteKit, and Hono depending on what the problem requires
• Work with Postgres as the primary data layer, designing schemas and optimizing queries
• Write TypeScript across the stack - React/Svelte on the frontend, Hono/Node.js services on the backend
• Contribute Python services where appropriate
• Write technical specifications that define APIs, data models, and UI behavior before coding
• Use AI-assisted development tools to increase velocity and code quality
• Collaborate with product and design to translate requirements into working software
• Participate in code reviews, architecture discussions, and technical planning
• Improve developer experience through tooling, documentation, and automation
• *The company reserves the right to add or change duties at any time.

Senior Full Stack Engineer

Product Designer

• Design end-to-end experiences across mobile app, web, and internal dashboard environments
• Build and maintain scalable design systems in Figma that accelerate product development
• Create wireframes, user flows, prototypes, and polished UI designs ready for engineering implementation
• Transform operational and data-heavy workflows into clear, actionable interfaces
• Rapidly iterate on concepts, feedback, and evolving product requirements in a lean development environment
• Leverage AI-enabled tools and evolving technologies to streamline workflows, accelerate design iteration, and contribute to scalable product development processes
• Own projects independently while maintaining close collaboration with stakeholders across departments
• Partner with engineering to ensure high-quality implementation and strong UX consistency
• Work collaboratively with leadership, product managers, and developers in an iterative product development process
• Foster a culture of thoughtful, user-centered design across the organization
• Support and help elevate overall design quality, systems thinking, and workflow consistency as the team scales.

Senior Product Designer

Graphics Designer

• Design and produce high-quality marketing and branding assets across digital and print, including social, email, presentations, brochures, signage, and event materials
• Support agents, listings, and new developments with full lifecycle marketing, from concept and branding through execution and ongoing campaigns
• Lead and contribute to new development projects, including pitch materials, brand identity, website design, and launch assets
• Develop brand identities and contribute to brand positioning for agents and Signature listings
• Present and communicate creative concepts clearly to internal and external stakeholders
• Collaborate cross-functionally with internal teams and external partners, particularly on new development initiatives
• Execute within established templates, frameworks, and service tiers while maintaining a high standard of design quality and consistency
• Build, maintain, and evolve the corporate template library
• Support or participate in internal workshops and presentations on branding, marketing, and design
• Manage priorities effectively, consistently meeting deadlines with minimal revisions
• Explore and apply AI tools to improve efficiency and expand creative output
• *The company reserves the right to add or change duties at any time.

Graphic Designer

Growth Marketing

• Talent Sourcing: Utilize targeted channels (online platforms, industry networks, real estate associations, etc.) to actively source and attract experienced and aspiring real estate agents
• Candidate Screening: Review resumes, portfolios, and applications to evaluate candidates' qualifications, track records, and suitability for our team
• Interviewing and Assessment: Conduct comprehensive interviews, either through video conferencing or in-person, to assess candidates' skills, market knowledge, sales abilities, and cultural fit within our organization
• Relationship Building: Develop and maintain strong relationships with real estate professionals to understand their career goals, market expertise, and potential fit with our team
• Collaboration with Sales Managers: Work closely with sales managers to understand team needs, develop effective recruitment strategies, and establish clear expectations for real estate agents
• Market Knowledge: Stay updated on current real estate market trends, property developments, and industry changes
• Networking and Events: Attend industry networking events, career fairs, and community gatherings to establish connections with potential real estate agents and promote our company's reputation as an employer of choice
• Employer Branding: Effectively articulate our company's value proposition, culture, and growth opportunities to attract and retain top real estate talent
• Onboarding and Training: Facilitate the onboarding process for new real estate agents, ensuring they have the necessary resources, training, and support to succeed in their roles
• Compliance: Ensure compliance with all relevant real estate regulations, licensing requirements, and company policies throughout the recruitment and onboarding processes

Strategic Growth Manager

Administration

• Actively engage with Agents on a day-to-day basis to assist in their daily workflow regarding task completion.
• Contribute to month over month increased Agent adoption and engagement by a minimum 10% when it comes to S.MPLE usage.
• Manage 60+ incoming Agent requests effectively with accuracy and high-quality deliverables.
• Maintain all departmental Service Level of Agreements when it comes to Agent communication and turnaround times.
• Perform onboarding procedures for new S.MPLE Agents.
• Leverage internal and external AI tools and technology that are provided.
• Act as the Quality Control checkpoint before delivering an Agent their requested items.
• Database Management: Maintain and update databases, ensuring accurate and timely entry of information and generate reports as required.
• Collaborate with the brokerage team on agent onboarding, starting day one, to help establish efficient daily habits with Agents.
• Support VIP Agents and Teams to leverage their business growth.
• Liaison effectively with internal departments to scale operations and problem solve.
• Write departmental standard operating procedures that are repeatable and scalable.
• Responsible for staying up to date on real estate trends and competitive offerings, to refine strategies and suggest improvements to our service offerings.
• Ensure compliance with all real estate regulations, company policies, industry best practices, including data protection and confidentiality requirements.
• Maintain professional and technical knowledge of SERHANT. ecosystem tools, resources, and technology.
• Be solutions oriented and analyze challenges and offer practical solutions and provide problem-solving support for Agents, combining expertise with technology assistance when needed.
• Monitor agent performance and identify opportunities for enhanced efficiency to align with goals and department KPIs
• Collaboratively work with the S.MPLE department head to align towards annual OKRs and KPIs.
• Participate in company training on skills improvement with respect to internal systems, resources & technology.
• *The Company reserves the right to add or change duties at any time.