Sereact

Strategic Account Manager

Sereact

full-time

Posted on:

Location Type: Hybrid

Location: Stuttgart • Germany

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About the role

  • Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
  • Act as trusted advisor to operational and executive stakeholders
  • Drive customer value realization and ROI through strategic account management
  • Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
  • Develop tailored go-to-market and account growth strategies, including QBRs and EBRs
  • Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
  • Help build the foundation, processes, and playbooks for Customer Success at Sereact

Requirements

  • Strong understanding of intralogistics, automation, robotics, or industrial tech
  • Experience managing and growing enterprise or strategic accounts
  • Background in a scale-up or fast-growing environment
  • Proven ability to drive commercial expansion and customer outcomes
  • High technical affinity; engineering background a plus
  • Excellent communication and stakeholder management skills
  • Fluent in English (other languages are a plus).
Benefits
  • Wellpass (gym membership)
  • A motivated team and an open corporate culture
  • Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day.
  • Company car: An exclusive mobility offer that accompanies you everywhere.
  • Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry.
  • Attractive remuneration: A competitive salary plus attractive bonus options.
  • Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successstrategic account growthROI analysisgo-to-market strategyQBRsEBRsintralogisticsautomationrobotics
Soft Skills
communicationstakeholder managementstrategic thinkingcustomer relationship managementadvisory skillscollaborationproblem-solvingadaptabilitynegotiationleadership