Sereact

Financial Planning and Analysis

• Support day-to-day bookkeeping, including accounts payable and receivable, payment transactions, and bank reconciliations.
• Prepare and issue accurate manual invoices for our B2B customers, serving as a point of contact for both internal stakeholders and external clients to ensure smooth invoicing processes.
• Collaborate with external tax consultants and auditors during the preparation of monthly, quarterly, and annual financial statements.
• Reconcile and monitor payment provider accounts to ensure completeness and accuracy.
• Work with large datasets, ensuring accuracy, organization, and timely updates in our accounting systems.
• Contribute to the development, implementation, and optimization of financial systems (e.g., cost accounting, controlling, and reporting) to enhance operational efficiency and support strategic objectives.
• Assist in introducing and managing tools that streamline accounting functions and improve the accuracy of financial reporting.
• Support process documentation and help identify opportunities for automation and standardization.

Accounting & Finance Intern

Support Engineer

• Provide first-line technical support to customers for our AI robotics systems.
• Serve as the primary point of contact for customers, delivering technical support with a focus on clear communication, active listening, and empathetic problem-solving to ensure a positive customer experience.
• Diagnose and troubleshoot hardware and software issues using SSH, Python, Docker and other tools in our stack.
• Collaborate with internal and external hardware and software teams to solve complex technical problems.
• Escalate unresolved issues and ensure timely resolution by engaging the right specialists.
• Act as an on-call support contact during assigned shifts to address urgent customer issues.
• Share your learnings, improve our knowledge base and tooling to foster a collaborative and learning-focused environment.
• Maintain accurate documentation of incidents, solutions, and customer interactions.
• Identify recurring problems and contribute to product and process improvement initiatives.
• Develop and lead the development of platform improvements including ticketing system, customer-facing dashboards and debug tooling.

Technical Support Engineer, NL

Cloud Engineer

• Design and evolve highly scalable microservices architecture capable of handling over 100,000 requests per second.
• Develop robust infrastructure that spans cloud and edge environments, incorporating dynamic workloads and real-time messaging.
• Lead the architecture of fault-tolerant, enterprise-grade messaging systems with strong SLAs and minimal latency.
• Design secure authentication mechanisms for edge machines, API key management, and secure service communication.
• Lead and mentor a team of 15+ infrastructure and cloud engineers; drive delivery and maintain engineering excellence.
• Set infrastructure strategy across cloud providers (AWS, GCP, Azure) and align it with business goals and product development roadmaps.
• Architect and maintain CI/CD pipelines for rapid, safe deployment across multiple environments.
• Champion loose coupling, service-oriented architectures, and best practices for distributed systems at scale.
• Continuously profile and optimize infrastructure for latency, throughput, and cost-effectiveness.
• Partner with Robotics, AI, and Product teams to deliver robust, resilient platforms for real-world deployment.

Senior Cloud Architect – Infrastructure Lead

Account Manager

• Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
• Act as trusted advisor to operational and executive stakeholders
• Drive customer value realization and ROI through strategic account management
• Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
• Develop tailored go-to-market and account growth strategies, including QBRs and EBRs
• Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
• Help build the foundation, processes, and playbooks for Customer Success at Sereact

Accounting & Finance Intern

Technical Support Engineer, NL

Senior Cloud Architect – Infrastructure Lead

Strategic Account Manager