Field Service Engineer
Serco
full-time
Posted on:
Location: Florida • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, dispatch activities
- Perform preventive and corrective maintenance services for Public Safety Systems (PSS) and Emergency Management (EM) systems
- Troubleshoot PSS equipment and assets and repair product failures; order and replace parts as needed
- Train employees and work directly with Navy customers to ensure systems are always operational
- Determine and recommend products or services that best fit customers' needs; support design, procure, integrate, install and sustain systems/equipment
- Support the Anti-Terrorism/Force Protection (AT/FP) Ashore Global Sustainment Contract (GSC) and measure performance by operational availability of systems
Requirements
- Bachelor's degree and 2 years' experience OR high school diploma/GED with 4 years' experience in the field
- Ability to obtain an active DoD Secret clearance
- Be able to travel locally and long distance as needed up to 10% of the time
- Familiarity with a variety of the field's concepts, practices, and procedures
- Experience with access gates and associated hardware, software, systems and manufacturers including, but not limited to: CCTV, Lenel, Card Readers, Access Control Logic, Bollards, Barriers, Hydraulics, Delta, Nasatka, Mass Notification Systems, Federal Signal
- Field Service Engineer experience supporting Public Safety Systems (PSS) and Emergency Management (EM) systems