Sequoia Applied Technologies

Customer Support

• Execute high-velocity cold-calling, emailing, and LinkedIn outreach campaigns to targeted prospects
• Research and identify decision-makers at mid-to-large enterprises in Healthcare, Industrial IoT, Manufacturing, Semiconductor
• Conduct discovery calls to validate prospect needs and qualify for solution fit
• Secure and schedule qualified meetings; hand off warm opportunities to Account Executives
• Maintain accurate data in CRM and prospecting tools (Sales Navigator, Apollo, ZoomInfo)
• Build and optimize outbound cadences using email-automation platforms
• Track and report daily/weekly metrics (calls, meetings booked, pipeline value) and analyze outreach performance
• Support hiring, onboarding, and coaching of 1–3 junior sales support reps after demonstrating success
• Contribute to process documentation and share best practices across the team

Sales Support Specialist