SEON

Implementation Specialist

• Act as a strategic project manager guiding customers through a structured onboarding process, including defining timelines, managing milestones, coordinating technical setup, and overseeing API integration
• Ensure rule configuration, system testing, and user training
• Analyze customer data and performance metrics to improve fraud detection accuracy and reduce false positives
• Collaborate with customers and SEON’s Fraud Services team to tailor risk rules, workflows, and detection strategies
• Provide consultative, data-driven recommendations to enhance decision making and optimize detection strategies
• Partner with customer development teams to ensure smooth technical integrations and proactively address implementation challenges
• Monitor post-implementation performance and identify opportunities for improvement
• Maintain comprehensive project documentation and transition customers to the Account Management team to maximize SEON’s tools

Implementation Consultant