SEON

Software Engineer

• Develop, maintain, and enhance our React Native (Expo) apps: User App and Responder App
• Take ownership of mobile architecture and contribute to long-term technical decisions
• Implement features involving offline functionality, maps & geolocation, secure data handling, and real-time interactions
• Ensure performance, stability, and a great user experience across iOS and Android
• Work closely with our Product Owner and engineering team to refine requirements
• Participate in code reviews, testing, and continuous improvement of development processes
• Collaborate across disciplines to deliver high-quality, mission-critical software

Senior Mobile Developer

Vice President

• Responsible for delivering quantifiably successful outcomes while building and leading cross-functional teams for LATAM
• Steward regional P&L and collaborate closely with the executive team
• Maintain detailed knowledge of target customers, active opportunities and regional strategies within LATAM markets
• Manage and coach teams of Account Executives, Marketers, Pre-sales, and Customer Success professionals to achieve and exceed targets
• Train Account Executives to be highly responsive, personally accountable, and individually successful
• Monitor sales performance: pipeline health, progression, monthly forecasts, and bookings to ensure quota attainment
• Monitor planning and budgeting targets to ensure efficient growth
• Assist teams throughout sales cycles and play an active role in competing effectively and selling SEON's value
• Implement and model best practices for customer engagement and lead by example
• Provide regular sales forecasts and reports to senior management
• Lead hiring, interviewing, training and ramp-up of new team members across functions
• Collaborate with pre-sales, solution consulting, sales enablement, onboarding, and success services to ensure world-class client engagements
• Stay up-to-date on industry trends and competitor offerings and position SEON effectively in the market
• Identify and recommend improvements in growth, go-to-market strategy, efficiency and productivity

Senior Vice President, General Manager

Marketing

• Create and manage marketing strategy, plans and budgets in collaboration with the partner sales team
• Develop marketing plans that align with SEON marketing campaigns; execute, measure and iterate to increase program quality and outcomes
• Communicate and collaborate with regional sales and marketing resources; support local end customer and partner events and share best practices across partners and regions
• Drive marketing programs from planning through execution to tracking results; define programs, deliver programs digitally and in-region, and measure success
• Participate with Sales in developing regular partner business plans tied to partner and SEON business goals
• Develop integrated plans to generate demand with partners; align programs with revenue objectives and support partner enablement
• Represent partner marketing across other SEON teams
• Maintain quarterly partner marketing targets, budgets and regular reporting

Senior Partner Marketing Manager

Manager

• Design and execute a comprehensive competitive intelligence strategy: monitor competitive moves, emerging threats, pricing changes, new product launches, partnerships, and market shifts in real time
• Conduct primary (field interviews, deal-call participation) and secondary (public filings, analyst reports, blogs, technical documentation, competitor websites) research to build a robust competitive database
• Develop and maintain competitive enablement: battlecards, feature-comparison matrices, win/loss analysis summaries, objection-handling plays, and other sales resources
• Provide strategic support throughout the sales cycle by attending prospect and customer calls to inject competitive perspective and navigate head-to-head situations
• Feed lessons from the field back to marketing and sales enablement; spearhead targeted campaigns when competitor moves emerge
• Own CI knowledge management: ensure sales teams have up-to-date talking points, FAQs, competitive updates, and evergreen training via internal channels
• Collaborate with product teams to translate competitive and market insight into roadmap guidance and differentiation strategy
• Evaluate competitor technical architectures and translate technical findings into business-impact assessments
• Continuously optimize CI tools and workflows, leveraging AI capabilities to increase efficiency and accuracy

Senior Competitive Intelligence Manager

Director

• Lead and scale a global Technical Services team, spanning multiple time zones and support pods. Hire, mentor, and develop talent across regions to build a resilient, expert organization.
• Define and own the technical services vision and strategy globally, ensuring alignment with SEON’s customer experience goals and business priorities.
• Drive operational excellence by designing and implementing standardized global processes, workflows, and best practices that ensure consistent, high quality technical support.
• Oversee 24/7 support coverage through multiple pods, managing scheduling, handoffs, and cross-pod collaboration to deliver seamless customer experiences.
• Act as the ultimate escalation point for critical and high impact technical issues, providing strategic guidance and facilitating cross functional resolution efforts.
• Partner closely with Engineering, Product, Sales, and Customer Success leadership to integrate feedback, optimize solutions, and contribute to product and service innovation.
• Establish and monitor key performance indicators (KPIs) such as resolution times, customer satisfaction, team productivity, and incident management efficiency. Drive continuous improvement initiatives based on data driven insights.
• Lead the development of global training programs, technical enablement, and knowledge sharing initiatives to empower the team and enhance organizational expertise.
• Foster a positive, inclusive, and coaching focused team culture that supports growth, accountability, and high engagement across all locations.

Director, Technical Services

Implementation Specialist

• Act as a strategic project manager guiding customers through a structured onboarding process, including defining timelines, managing milestones, coordinating technical setup, and overseeing API integration
• Ensure rule configuration, system testing, and user training
• Analyze customer data and performance metrics to improve fraud detection accuracy and reduce false positives
• Collaborate with customers and SEON’s Fraud Services team to tailor risk rules, workflows, and detection strategies
• Provide consultative, data-driven recommendations to enhance decision making and optimize detection strategies
• Partner with customer development teams to ensure smooth technical integrations and proactively address implementation challenges
• Monitor post-implementation performance and identify opportunities for improvement
• Maintain comprehensive project documentation and transition customers to the Account Management team to maximize SEON’s tools

Senior Mobile Developer

Senior Vice President, General Manager

Senior Partner Marketing Manager

Senior Competitive Intelligence Manager

Director, Technical Services

Implementation Consultant