SEON

Account Manager – LATAM

SEON

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Own and consistently deliver against an assigned sales quota by proactively driving renewals, upsells and cross-sells within a defined customer portfolio in the NOAM and LATAM regions
  • Maintain strong relationships with key clients and provide exceptional customer service
  • Conduct regular check-ins, performance reviews and QBRs with clients to assess satisfaction, surface evolving needs and align on success metrics
  • Collaborate with our Product and Marketing teams to align offerings with client needs and market trends
  • Assist clients in maximizing the benefits of our solutions through effective onboarding, training and product adoption
  • Monitor market and competitor trends to provide actionable insights and strategic recommendations that inform customer roadmaps and strengthen our competitive positioning
  • Prepare and deliver compelling, data-driven presentations to internal and external stakeholders, clearly articulating ROI, progress, challenges and opportunities for continued partnership growth
  • Drive customer satisfaction and long-term retention by proactively managing customer feedback and championing the customer voice across SEON

Requirements

  • Proven success as an Account Manager or similar role in B2B technology sales, preferably in the SaaS industry
  • Experience supporting customer portfolios in the LATAM region preferred
  • Fluent in Spanish (spoken and written) — mandatory
  • Strong understanding of client relationship management and sales and renewal processes
  • Exceptional communication and interpersonal skills, with the ability to build rapport with clients and cross-functional stakeholders
  • Proficiency in CRM software and sales tools for tracking performance and managing accounts
  • Analytical and technical mindset, with the ability to assess client needs and identify solutions
  • Genuine curiosity and a resourceful and proactive approach to problem-solving
  • Knowledge of fraud management concepts is an advantage
  • Willingness to travel for client meetings and industry events
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B technology salesSaaSclient relationship managementsales processesrenewal processesfraud management concepts
Soft Skills
communication skillsinterpersonal skillsrelationship buildinganalytical mindsetproblem-solvingproactive approachcuriosity