seoClarity

Customer Success Manager

• Engage in in-person, on-demand, and company-wide training to understand our business, products, clients, and culture.
• Shadow various teams, including Technical Services, Product, Marketing, Sales, and Value Enablement, to learn our comprehensive approach.
• Develop expertise in the Client Journey, understanding key milestones and client outcomes.
• Attend client calls, user training sessions, and platform demos.
• Enhance Excel and Google Analytics skills through data projects.
• Build project and time management skills by documenting and maintaining client interactions.

Client Success Associate