Sentry

Sales Operations Manager

Sentry

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $140,000 - $160,000 per year

About the role

  • Own sales capacity planning models to support headcount decisions and attainment projections
  • Lead quota setting processes — building models, analyzing historical performance, and partnering with leadership to finalize targets
  • Design and maintain territory assignments, ensuring balanced coverage and equitable opportunity distribution across the sales team
  • Drive weekly forecast management
  • Build and deliver ad hoc analyses across pipeline health, bookings, renewals, quota attainment, and deal metrics
  • Partner with sales leadership to translate data into clear narratives and recommendations for QBRs, board prep, and internal reviews
  • Leverage AI tools to accelerate analysis, automate repetitive reporting tasks, and surface insights faster
  • Serve as the primary sales-facing point of contact for our revenue tech stack — fielding questions on account ownership, Gong Forecast/Engage, lead routing, and related tooling
  • Triage and resolve day-to-day system issues for sales reps, escalating to RevOps engineers or vendors as appropriate
  • Partner on new tool evaluations — from requirements gathering and vendor assessment to pilot design and rollout
  • Contribute to building out our standardized reporting layer in Looker and Hex, creating dashboards that give sales leaders real-time visibility into performance
  • Own and execute special projects as assigned by sales leadership, ranging from process redesigns to cross-functional go-to-market initiatives
  • Actively evaluate and pilot AI-powered tools and workflows — identifying where automation or intelligence can remove friction for the sales team and ops function

Requirements

  • 5–7 years of experience in Sales Operations, Revenue Operations, or a closely related function
  • Background at early- to mid-stage B2B SaaS companies; experience navigating high-growth environments strongly preferred
  • Strong analytical skills — comfortable building quota models, capacity plans, and territory frameworks from scratch
  • Hands-on experience with core RevOps tooling: Salesforce (required), conversational intelligence (Gong or similar), Forecast management (Gong or Clari), Sales Engagement (Outreach, Gong Engage, Salesloft, etc), Routing (Leandata), Database enrichment (Zoominfo, Clearbit, Lusha, etc)
  • Familiarity with BI and analytics tools (Looker, Hex, or similar) is a plus
  • Demonstrated ability to manage forecast processes and communicate findings to senior sales leadership
  • Genuine enthusiasm for AI tools and a track record of adopting new technology quickly — we don't expect prior AI expertise, but we do expect a mindset of continuous experimentation
  • Highly organized, detail-oriented, and able to manage competing priorities with minimal oversight
  • Strong communicator — you can simplify complex operational topics for non-technical audiences
  • Collaborative working style with a low-ego, high-ownership mentality
Benefits
  • Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales capacity planningquota settingterritory assignmentsforecast managementdata analysisreportingprocess redesignautomationAI toolsB2B SaaS
Soft Skills
analytical skillsorganizational skillscommunication skillscollaborationdetail-orientedability to manage competing prioritiesenthusiasm for technologysimplifying complex topicslow-ego mentalityhigh-ownership mentality