Sentrex Health Solutions

Administrative Assistant

Sentrex Health Solutions

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Providing cross-coverage administrative support to all areas within the Program including processing safety data, fulfillments/reviews, internal/external communications, field staff support, reports (daily, weekly, monthly etc.), data clean-up, meetings, maintenance of filing system, and general office/administrative duties as well.
  • Ensuring complete and high-quality data entry into our database systems.
  • Providing effective and timely management of inbound faxes and email communication.
  • Executing other ad-hoc administrative duties, as they are assigned.
  • Process data entry activities of pertinent information received at different points of contact during the delivery of Program services.
  • Engage in and manage email, phone, and fax correspondence.
  • Handle incoming and outgoing mail.
  • Prepare and send out Program letters and materials and work collaboratively with the team to complete a variety of administrative duties.
  • Order office supplies and maintain inventory.
  • Report Adverse Events/Severe Adverse Events (AE/SAEs) following approved SOP’s.
  • Complete all relevant reports (time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards.
  • Maintain program data accuracy through review of program documentation for completeness and consistency.
  • Additional duties as assigned by the manager.

Requirements

  • Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
  • Bilingualism (English and French) is an asset
  • Experience working with Patient Support Programs is an asset
  • Excellent verbal and written communication, listening, and customer service skills
  • Accurately inputting information into various paper and electronic forms
  • Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment
  • High level of proficiency with Information Technology as well as computer and software skills: Microsoft Office suite of applications, phone systems and databases
  • Typing skills and ability to be a strong functional user of various computer-based programs
  • Strong organizational skills with the ability to cope with changing priorities
  • Self-directed individual who can work independently with minimal supervision
  • Adheres to confidentiality policy when handling and managing patient data and information
  • Proactive, dynamic and demonstrates an ability to work in a team environment and collaborate with others in assisting with the delivery of administration services
Benefits
  • Competitive Salary and generous vacation entitlement
  • Wellness Program (5 paid days off for your well-being!)
  • Paid Sick Days
  • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
  • Employee & Family Assistance Program
  • RRSP Matching Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryreport preparationinventory managementadverse event reportingdocument reviewcustomer servicetyping skillsmultitaskingconfidentiality adherence
Soft Skills
verbal communicationwritten communicationlistening skillsorganizational skillsself-directedadaptabilityteam collaborationproactivitydynamic work style