Sentinel Technologies

Desktop Support Engineer

Sentinel Technologies

full-time

Posted on:

Location Type: Office

Location: Milwaukee • Wisconsin • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Provide on-site technical assistance to our customer
  • Troubleshoot and repair desktops and laptops
  • Perform software re-imaging
  • Ensure systems are fully functional and secure
  • Deliver exceptional customer service
  • Work collaboratively within a team
  • Maintain a professional presence at client locations

Requirements

  • 1-3 years of experience in similar role
  • A+ Certification preferred
  • Experience troubleshooting and repairing desktop and laptop hardware
  • Experience with re-imaging software a must, SCCM experience preferred
  • Excellent communication skills
  • Ability to lift 50 pounds and to stand for a long period of time
  • The candidate must have a car, as this position requires travel between locations and the transportation of equipment
  • A valid driver’s license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a “can-do” attitude
  • We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Benefits
  • Medical, Dental, Vision, 401K, 529, Life Insurance
  • Income Protection Short and Long-Term Disability
  • Medical and Child/Elder Care
  • Flexible Spending Account Plans
  • Family Planning Benefits
  • Financial Education
  • Identity Theft Protection and Assistance
  • Legal Services
  • Employee Assistance Program
  • Two weeks’ vacation
  • Additional paid time-off for Personal and Sick
  • Certification and hands-on training
  • Employee discount for product services and entertainment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingrepairing hardwaresoftware re-imagingSCCM
Soft Skills
customer servicecommunicationteam collaborationcan-do attitudecompassionenthusiasm
Certifications
A+ Certification