Handle Entra ID administration and cloud identity tasks, including tenant configuration and common identity integrations.
Assist with Conditional Access and other policy work within established patterns.
Administer Microsoft 365 services (Exchange, SharePoint, OneDrive, Teams) and tenant configuration tasks.
Configure Intune device management tasks tied to cloud service delivery (profiles, compliance, baseline enforcement).
Contribute to Azure work under guidance, including VMs, storage, networking, and AVD within established designs.
Implement approved changes via Change Requests, including validation and clear documentation of outcomes.
Use existing RMM automation and tooling; write small task-level scripts when appropriate.
Execute patch management and lifecycle workflows within standards, including remediation work under guidance.
Maintain strong operational hygiene in tickets, notes, and documentation; create new KBs/runbooks/SOPs when gaps are found.
Participate in client calls as needed for troubleshooting, change discussions, and project work.

Requirements

U.S. citizenship – by nature of our work with the defense industry, all employees must be eligible for a Secret clearance.
2+ years of hands-on experience in IT operations, systems administration, or engineering work in cloud environments.
Working knowledge of Entra ID, Intune, and Azure in production environments.
Familiarity with Microsoft 365 administration and core tenant services.
Strong troubleshooting ability and comfort working within structured workflows.
Clear written and verbal communication.
Basic scripting ability (PowerShell preferred).
CompTIA Security+ required within 6 months of hire if not already held.

Benefits

Fully paid individual healthcare, vision and dental insurance for the employee.
Paid certification and training opportunities.
Three weeks of paid vacation + 10 paid holidays.
A supportive environment with a focus on keeping healthy work-life balance.
Retirement benefit (401k) with company match.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Entra ID administrationcloud identity tasksConditional AccessMicrosoft 365 servicesIntune device managementAzurepatch managementscriptingtroubleshootingsystems administration

Soft Skills

strong troubleshooting abilityclear written communicationclear verbal communicationoperational hygiene

Certifications

CompTIA Security+