Sentara Health

Clinical Systems Domain Architect – Digital Experience

Sentara Health

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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Job Level

SeniorLead

About the role

  • Lead domain-level architecture strategy for Patient and Digital Experience technologies
  • Design and drive the digital front door roadmap, focused on access, engagement, and patient experience
  • Architect seamless workflows across scheduling, registration, referrals, and authorizations
  • Provide architectural guidance for MyChart, chatbots, AI-assisted tools, and digital engagement platforms
  • Partner with executive, clinical, operational, and technical leaders to align digital experience strategy with enterprise goals
  • Serve as a contributor in Architecture Review Board (ARB) discussions related to patient-facing technologies
  • Establish standards and patterns that promote usability, accessibility, consistency, and scalability
  • Evaluate emerging technologies that improve patient self-service, communication, and personalization

Requirements

  • Must hold at least one Epic Certification or Accreditation in one or more of the following: Prelude Cadence MyChart Cheers Campaigns
  • Strong experience in patient registration, scheduling, MyChart, and referrals/authorizations, with a focus on improving access and patient experience
  • Demonstrated ability to engage, communicate, and influence executive, clinical, operational, and technical stakeholders
  • Bachelor’s degree with 8+ years of relevant healthcare IT experience, or 10+ years without a degree
  • Background with Epic eMPA and prior authorization workflows (preferred)
  • Experience with additional Epic digital tools such as Welcome and Interconnect (preferred)
  • Familiarity with chatbots, conversational interfaces, or AI-assisted digital tools (preferred)
  • Knowledge of FHIR, APIs, and interoperability patterns (preferred)
  • Experience contributing to enterprise architecture governance or participating in ARB (preferred)
  • Exposure to accessibility, usability, or service design principles (preferred)
Benefits
  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Epic CertificationMyChartFHIRAPIsinteroperability patternspatient registrationschedulingreferralsauthorizationsdigital engagement platforms
Soft Skills
communicationinfluenceengagementcollaborationleadership
Certifications
Epic CertificationPreludeCadenceCheersCampaigns