Sentara Health

Senior Business Analyst

Sentara Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama, Florida, Idaho, Kansas, Louisiana

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Job Level

Senior

Tech Stack

SQL

About the role

  • Overview This Senior Business Analyst will be responsible in supporting all technical and back-end processes and reporting for our CRM/Salesforce platform.
  • The Senior BA will also be responsible for identifying process improvements and streamlining processes to include developing workflows and supporting policies and procedures for new products, services, and new capabilities.
  • The Senior BA will track issues, perform root cause analysis and facilitate expedited recovery when warranted.
  • The Senior BA will engage formal project management and other function area support as required.
  • This Senior BA will also be responsible for reporting externally and internally.

Requirements

  • Bachelor's Degree (Required)
  • Master's Degree ( Preferred)
  • No specific certification or licensure requirements
  • Required to have 3+ years in healthcare
  • Required to have 3+ years in project management
  • Required to have 3+ years in Analytics
  • Experience with advanced Excel.
  • Experience creating Salesforce reports and dashboards
  • Experience eliciting requirements and documenting business requirements
  • Experience with Salesforce Object Query Language (SOQL)
  • Experience with Salesforce data loader or a similar tool (Salesforce inspector, Workbench)
  • Keywords, SQL, Excel, MS Excel, Microsoft Excel, Salesforce Object Query Language, SOQL, Salesforce Object Query Language (SOQL), salesforce inspector, Workbench, data loader, analytics, data analytics, business requirements, BRD