Customer Success Engineer

Senstar

full-time

Posted on: 1/8/2026

Location Type: Hybrid

Location: Maintal • Germany

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About the role

Constant variety: Provide technical assistance by phone, email, or on-site.
Consulting: Support customers, integrators and sales teams with your technical expertise.
Training: Train customers, dealers/resellers and colleagues on our products.
Projects: From product testing to project documentation – you’ll be hands-on across a range of tasks.

Passion for technology: IT and technical systems are your thing — IP is familiar to you, and you enjoy smart software solutions.
Experience: Ideally around 2 years in technical support or field service — enough to hit the ground running. Experience with fiber-optic technology and networks is a plus.
Education: Technical training in IT or equivalent — you bring the required technical knowledge.
Languages: Fluent in German and English.
Personal qualities: Team player, able to work independently, and willing to travel within Germany and across Europe.

Benefits

Modern and secure: Future-proof position with a global technology company.
Attractive extras: Company car (including private use), smartphone and top-quality work equipment.
Competitive compensation: Attractive salary plus company pension plan.
Flexible: Regular working hours and opportunities for professional development.
Supportive environment: Flat hierarchies and short decision-making paths.

Tip: use these terms in your resume and cover letter to boost ATS matches.

technical supportfield servicefiber-optic technologynetworkingIT systemstechnical training

team playerindependent workcommunicationcustomer supporttraining