Sense Street

IT Support

• Provide day-to-day IT support for employees: hardware, software, permissions, account provisioning, troubleshooting and ticket resolution.
• Onboard and offboard employees, including setting up user accounts, email, access rights, and devices.
• Maintain an internal knowledge base and support documentation.
• Manage and maintain internal systems including: Workstations (Windows/Mac), Endpoint security software, VPN and remote access tools, Cloud infrastructure (e.g. Microsoft 365, Device Management etc.), Cameras and surveillance, collaboration devices and tools etc.
• Monitor and manage network devices, firewalls, and connectivity to ensure reliable access.
• Apply best practices for cybersecurity: patch and update management, anti-virus/EDR tools, MFA, secure configurations, email security and phishing protection etc.
• Ensure systems and processes align with enterprise security and regulatory frameworks relevant for clients in capital markets (e.g. GDPR, ISO 27k, SOC2 type 2 etc.).
• Lead audits, compliance documentation, and risk assessments.
• Work closely with Engineering and Data Science teams to support development environments, servers, CI/CD tools, and internal tooling.
• Assist with provisioning and managing development and staging environments for internal tooling.
• Maintain inventory of IT assets and manage lifecycle (procurement, deployment, upgrade/replacement).
• Manage relationships with IT vendors and service providers.
• Identify opportunities to improve IT processes, automate routine tasks, and enhance team productivity.
• Recommend and implement new tools that elevate internal operations and security posture.

IT Administrator

• Provide day-to-day IT support for employees: hardware, software, permissions, account provisioning, troubleshooting and ticket resolution.
• Onboard and offboard employees, including setting up user accounts, email, access rights, and devices.
• Maintain an internal knowledge base and support documentation.
• Manage and maintain internal systems including: Workstations (Windows/Mac), Endpoint security software, VPN and remote access tools, Cloud infrastructure (e.g. Microsoft 365), Cameras and surveillance, collaboration devices and tools etc.
• Monitor and manage network devices, firewalls, and connectivity to ensure reliable access.
• Apply best practices for cybersecurity: patch and update management, anti-virus/EDR tools, MFA, secure configurations, email security and phishing protection etc.
• Ensure systems and processes align with enterprise security and regulatory frameworks relevant for clients in capital markets (e.g. GDPR, ISO 27k, SOC2 type 2 etc.).
• Lead audits, compliance documentation, and risk assessments.
• Work closely with Engineering and Data Science teams to support development environments, servers, CI/CD tools, and internal tooling.
• Assist with provisioning and managing development and staging environments for internal tooling.
• Maintain inventory of IT assets and manage lifecycle (procurement, deployment, upgrade/replacement).
• Manage relationships with IT vendors and service providers.
• Identify opportunities to improve IT processes, automate routine tasks, and enhance team productivity.
• Recommend and implement new tools that elevate internal operations and security posture.

DevOps Engineer

• Design, build, and maintain reliable, scalable, secure cloud and on-premise infrastructure and services
• Devise key principles and tenets that underpin Sense Street’s architecture from current customers’ needs to the future of financial markets.
• Integrate DevOps best practices and security across the SDLC: Automate infrastructure provisioning, deployments, integration testing and other operational workflows.
• Implement automated security checks and controls in build/test/deploy/release pipelines to catch issues and vulnerabilities early, and ensure secure releases.
• Identify and reduce operational toil through tooling and automation.
• Define and enforce secure configurations using Infrastructure as Code (IaC), hardening cloud and on-premise environments, container platforms (e.g., Kubernetes, Docker), codebase, and IAM policies.
• Improve infrastructure and service observability, monitor and respond to alerts and issues: Enable continuous monitoring, metrics, logging, distributed tracing and alerting for performance, availability and security incidents, and support incident response procedures.
• Lead incident response, postmortems, security and reliability improvements.
• Perform automated security scans and testing, and drive vulnerability assessments, risk analysis, and penetration testing to uncover and mitigate security gaps in our services, APIs and applications.
• Run gamedays to ensure availability SLAs as users and transactions increase, and failures occur (e.g. network failure, latency injection etc.).
• Work with developers, data scientists, IT administrators and support, and other DevSecOps / Site Reliability Engineers to provide guidance on secure coding and DevOps practices, and high availability and security architecture patterns.
• Create and maintain best DevOps practices and security standards, runbooks, and internal training to foster a “secure by design” DevOps culture.
• Ensure alignment with relevant regulatory and enterprise standards (e.g., ISO27001, GDPR, SOC2) as the business scales.

DevSecOps Engineer

• Design, build, and maintain reliable, scalable, secure cloud and on-premise infrastructure and services
• Devise key principles and tenets that underpin Sense Street’s architecture from current customers’ needs to the future of financial markets
• Integrate DevOps best practices and security across the SDLC: Automate infrastructure provisioning, deployments, integration testing and other operational workflows
• Implement automated security checks and controls in build/test/deploy/release pipelines to catch issues and vulnerabilities early, and ensure secure releases
• Identify and reduce operational toil through tooling and automation
• Define and enforce secure configurations using Infrastructure as Code (IaC)
• Improve infrastructure and service observability, monitor and respond to alerts and issues
• Lead incident response, postmortems, security and reliability improvements
• Collaborate across teams: Work with developers, data scientists, IT administrators and support, and other DevSecOps / Site Reliability Engineers to provide guidance on secure coding and DevOps practices
• Create and maintain best DevOps practices and security standards, runbooks, and internal training to foster a “secure by design” DevOps culture.