
MHS GENESIS Training Specialist
Seneca Holdings
full-time
Posted on:
Location Type: Hybrid
Location: Petaluma • California • Florida • United States
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About the role
- Provide Electronic Health Record (EHR) end user training to USCG clinic/sickbay staff, both virtually and onsite
- Assess newly assigned clinic/sickbay staff to determine training needs and assign MHS GENESIS/JOMIS solution suite role-based training tracks to end users based on the healthcare personnel requirements/responsibilities
- Verify that CG personnel can access DHA materials on CGOne network and notify Government Training Lead of access issues
- Provide workflow training support during deployment and sustainment phases of end-user adoption support
- Ensure that each user demonstrates the skills and the abilities to use the system in accordance with the criteria required to successfully perform his/her specific role within MHS GENESIS/JOMIS
- Educate end users on locating training and adoption resources
- Train end users (and assist ad-hoc) on the process of submitting MHS GENESIS/JOMIS trouble tickets and provide training issue resolution support
- Coordinate with designated clinic/sickbay representatives in filling end user training slots and strategically schedule training sessions to maximize resources and efficiently utilize training staff
- Leverage DHA EHR University and other DHA training, adoption, and optimization resources to improve training delivery to CG healthcare staff
- Design and develop curriculum content, coaching materials, and teaching aids as needed, compliant with CG Force Readiness Command (FORCECOM) policies and formats
- Maintain expertise on MHS GENESIS and associated supporting applications
- Assist with development and execution of a training approach that ensures all trainers and end users are educated and equipped with training materials to use routinely for sustainment training
- Review all training materials for accuracy and relevancy based on curriculum and workflow and provide recommendations to the appropriate office for updates
- Promote EHR optimization for each user’s role to support thorough, efficient documentation
Requirements
- A minimum of five (5) years’ experience in supporting computer information systems training, tools, software installs, and upgrades
- A minimum of two (2) years’ experience training personnel on Cerner Millennium Electronic Health Record or MHS GENESIS software
- Cerner Millenium training certification
- Strong interpersonal skills, effective verbal and written communication, and the ability to work professionally and effectively with stakeholders in a diverse community
- Fluency in verbal and written English and English medical terminology and the ability to read, write, speak, and understand English fluently
- United States (U.S.) citizenship
- Ability to obtain and maintain at a minimum a Tier 1 NACI background investigation
- Ability to obtain a Common Access Card (CAC) as required
- Ability to work professionally and effectively with stakeholders in a diverse community
- Understanding of the unique informatics architecture of the military
- Operational (deployment), clinical (i.e., RN or HM), and Electronic Health Record (EHR) system experience strongly preferred
Benefits
- competitive pay
- benefits and perks
- flexible work-life balance
- professional development opportunities
- performance and recognition programs
- comprehensive benefits package
- medical, dental, vision, life, and disability insurance
- voluntary benefit programs (critical illness, hospital, and accident)
- health savings and flexible spending accounts
- retirement 401K plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MHS GENESISJOMISCerner MillenniumEHR optimizationcurriculum developmentworkflow trainingtrouble ticket resolutioncomputer information systems trainingsoftware installssoftware upgrades
Soft Skills
interpersonal skillsverbal communicationwritten communicationstakeholder engagementtraining deliverycoachingproblem-solvingorganizational skillsteam collaborationadaptability
Certifications
Cerner Millennium training certification