Government Travel Consultant
Seneca Holdings
full-time
Posted on:
Location Type: Hybrid
Location: Virginia Beach • Virginia • United States
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Salary
💰 $21 per hour
About the role
- Secure air, car and hotel accommodations for contracted government agencies.
- Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured.
- Ensure all queues are maintained throughout the day.
- Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.
- Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel.
- Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies.
- Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency
Requirements
- High School Diploma or GED, with some post-high school education
- Travel industry experience
- Proactive approach to systems and processes.
- Working knowledge of WorldSpan and SABRE GDS
- Written and verbal communication skills
- Customer service skills
- Positive attitude
- Weekend work is required in this role
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
travel industry experienceknowledge of WorldSpanknowledge of SABRE GDS
Soft Skills
written communication skillsverbal communication skillscustomer service skillspositive attitudeproactive approach
Certifications
High School DiplomaGED