IT Field Services Analyst
Newell Brands
Job Level
Senior
About the role
- Lead the design, development, and implementation of innovative business applications using low-code/no-code (LC/NC) platforms
- Translate federal client requirements into scalable, secure, and efficient solutions that drive digital transformation and process automation
- Collaborate directly with federal clients, project managers, and business stakeholders to gather requirements, define project scope, and design technical solutions
- Serve as the lead analyst, providing guidance and mentorship to junior analysts and development team members
- Develop and enforce governance policies, best practices, and development standards for LC/NC environments
- Work with developers on the design and implementation of complex data models, process workflows, user interfaces, and custom integrations
- Manage platform administration, including environment strategy, security configurations, user permissions, and capacity planning
- Lead efforts in testing, debugging, and deploying solutions, ensuring they meet federal security and compliance standards (e.g., NIST, FedRAMP)
- Create and maintain comprehensive technical documentation, including solution design documents, data dictionaries, and administration guides
- Develop and execute test plans, test cases, and user acceptance testing (UAT) scripts
- Provide ongoing support to end-users to ensure successful adoption and effective use of developed applications
- Conduct/lead Agile/Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives
Requirements
- Must be a U.S. Citizen or Permanent Resident
- Must be able to complete/pass/hold a moderate public trust investigation
- 8+ years of experience
- BS/BA degree in Business Administration, Organizational Development, Computer Science, Information Technology, Management Information Systems, or related IT discipline preferred
- Business/Data Analyst experience within Federal Enterprise environment preferred
- Relevant business analyst certifications preferred
- Subject matter expert in one or more low-code/no-code (LC/NC) platforms (such as Microsoft Power Platform, Appian, etc.)
- Experience with user management (creating users, roles, assign privileges), troubleshoot errors, develop and test reconciliation routines to perform data clean up
- Experience developing and enforcing governance policies, best practices, and development standards for LC/NC environments
- Experience ensuring solutions meet federal security and compliance standards (e.g., NIST, FedRAMP)
- Experience with testing, debugging, deploying solutions and conducting UAT
- Experience leading Agile/Scrum ceremonies
- Excellent analytical skills, attention to detail, and strong problem-solving abilities
- Excellent communication and collaboration skills
