Semrush

Consultant

• Own the first 30-60 days of the post-sale journey, ensuring new and recently upgraded customers are set up for success.
• Develop and execute tailored onboarding and implementation plans aligned with each customer’s business goals.
• Identify customer priorities quickly and map them to Semrush product capabilities.
• Drive adoption of key features to expedite value realization and deliver measurable early wins
• Build strong relationships with key stakeholders quickly during onboarding to accelerate trust and time-to-value.
• Act as a trusted advisor during onboarding by providing strategic recommendations and best practices.
• Be customer-obsessed and scrappy, adapting onboarding strategies to meet unique customer needs and timelines.
• Act as the voice of the customer within Semrush, advocating for improvements and enhancements based on customer needs and feedback.
• Stay informed about customer strategic objectives, relevant industry conditions, and competitive intelligence to identify opportunities and risks.
• Spot opportunities for deeper alignment between the customer and Semrush.
• Work closely with Sales and Customer Success Managers to provide a seamless transition from sale to ongoing success.
• Ensure smooth handoff by delivering clear documentation of customer goals, progress, and adoption milestones.
• Monitor onboarding KPIs, usage, and customer feedback.
• Share actionable insights with both customers and internal teams.
• Surface patterns and challenges to continuously improve the onboarding program.

Onboarding Consultant – Onboarding Services Team

Manager

• Own the delivery strategy, quality standards, and ongoing improvement of Semrush Consulting Services.
• Ensure all service offerings align with customer needs, enterprise priorities, and internal readiness.
• Lead, mentor, and develop a team of SEO Consultants, and Engagement Managers.
• Foster a culture of high performance and continuous learning, and support hiring, onboarding, and career growth.
• Ensure all services produce measurable customer outcomes and ROI.
• Oversee delivery methodologies and best practices, and serve as an executive sponsor for key engagements when needed.
• Partner closely with Sales, Account Management, and Customer Success to build a strong Consulting Services pipeline.
• Support scoping, pricing, and packaging of services, and identify opportunities for new offerings based on customer needs.
• Manage resource planning, team utilization, and delivery operations to ensure predictability and scale.
• Monitor performance metrics, delivery health, and service quality, driving improvements where needed.
• Contribute to forecasting, revenue planning, and financial performance targets.
• Ensure services support profitability through efficient delivery, optimized margins, and strong customer outcomes.
• Build strong partnerships with GTM, Product, and Marketing teams.
• Share insights and risks to influence customer strategy, product direction, and organizational alignment.
• Continuously evolve service offerings, onboarding methodologies, and engagement frameworks.

Senior Manager, Consulting Services – Consulting Services Team

Platform Engineer

• Own and evolve the core integration and data backbone that underpins GTM Analytics, Enterprise-grade AI tooling, and Business-critical data flows across Semrush.
• Design and operate secure, scalable cloud services and data integrations used across regions and teams.
• Play a key role in supporting post-acquisition integration work with Adobe.
• Design, build, and operate production APIs and cloud services (REST and/or gRPC) on Google Cloud Platform.
• Own Cloud Deployed Solutions/Scripts (Cloud Run, Docker, etc.) that power integration, provisioning, and internal enablement platforms.
• Build and maintain secure, event-driven integration patterns (Pub/Sub, async workflows).
• Own business-critical data integrations, including global compensation and finance-adjacent feeds with SOX relevance.
• Design and enforce security and access boundaries (IAM, secrets, service-to-service auth, cloud ↔ on-prem connectivity).
• Drive cost-efficient cloud execution, including batching, async processing, and pricing-aware architecture decisions.
• Build and operate enterprise-grade AI services, with clear cost, latency, and quality trade-offs.
• Design reliable data ingestion patterns that support analytics, executive reporting, and downstream consumers.
• Act as primary owner for integration infrastructure and enterprise AI tooling for the RevOps team.
• Act as secondary owner for analytics pipelines to ensure coverage and eliminate single points of failure.
• Lead operational ownership: monitoring, alerting, incident response, root-cause analysis, and audit readiness.
• Partner with Analytics Engineering and Analytics teams to ensure stable, well-governed data flows.
• Enable Go-To-Market Engineering teams through reliable APIs, integrations, and automation primitives.
• Work with Security, Finance, and Legal stakeholders on access control, auditability, and compliance-relevant systems.
• Support global teams across regions and time zones.

Onboarding Consultant – Onboarding Services Team

Senior Manager, Consulting Services – Consulting Services Team

Senior Integration Platform Engineer