Semrush

SDET

• Create and integrate QA processes into the development cycle, ensuring testing is a seamless part of the software development lifecycle
• Establish and track QA metrics to ensure ongoing product quality
• Work within your team to build and implement an automated testing framework that supports our workflows and continuous delivery
• Design, develop, and maintain automated tests that cover various types of testing (functional, regression, performance, etc.) for both client-side and server-side components
• Integrate automated tests into CI/CD pipelines and ensure that tests are executed continuously as part of the deployment process
• Collaborate with developers to help design and implement effective unit test cases, ensuring comprehensive coverage of code functionality and edge cases
• Work closely with developers and product managers to ensure that test strategies align with project goals and business requirements
• Identify key areas for automation, ensuring critical paths and high-risk areas are covered
• Continuously improve test automation frameworks, driving automation coverage and increasing efficiency in the testing process
• Ensure all QA efforts are aligned across teams through regular collaboration and knowledge sharing with other QA engineers
• Provide feedback and work with the team to resolve bugs and improve the overall quality of the product

Senior QA Automation Engineer – Torch Team

Account Executive

• Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building.
• Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth.
• Identify and close cross-sell/up-sell opportunities using the Semrush suite of products.
• Deliver a value based selling experience to our customers based on automation and customer behavior.
• Work with a CSM to ensure high customer retention within your book of business.
• Meet or exceed the daily/weekly/monthly activities to reach targets (KPIs, such as number of calls, connections, demos, emails, etc.).
• Work with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings.
• Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned.
• Accurately forecast monthly sales and retention achievement to management.
• Contribute feedback to the larger Semrush organization by utilizing strong analytical thinking, presentation, and problem-solving skills.
• Travel is recommended but not necessary or required.

Commercial Account Executive

Customer Success Manager

• Successfully build relationships with multiple new customers at one time through 1:many events like webinars, virtual office hours and small workshops or online community events.
• Make product and workflow recommendations within the Semrush platform acting as a Product Expert.
• Engage 1:1 with assigned customers as-needed at critical points in the customer journey to ensure adoption.
• Successfully facilitate expansion opportunities of small apps and add-ons.
• Deliver great customer experiences while following our Scaled Customer Success playbooks.
• Manage customer outreach campaigns through email, phone and LinkedIn, marketing upcoming events and promotions.
• Ability to analyze and understand client results, performance and situation to uphold a service-first approach to achieve collective goals and exceed client expectations.
• Be a “Team Player” and share with peers new workflows and strategies that have been successful for you, plus leaning on peers so that the whole team succeeds.
• Assist with digital projects, including initiatives such as demo experiments, new content creation etc. to enhance customer experience and drive business objectives.
• Ability to facilitate and negotiate contract renewals for existing customers.

Scale Customer Success Manager, North American and Brazilian Markets

Recruitment

• Utilize various sourcing techniques, including networking, referrals, social media, job boards, and direct sourcing, to identify and attract top sales talent
• Build and maintain a strong candidate pipeline for current and future hiring needs
• Manage the end-to-end recruitment process, including screening resumes, conducting interviews, and coordinating candidate assessments
• Create an outstanding candidate experience from initial candidate contact to the job offer
• Provide guidance and support to hiring managers on interviewing techniques, candidate evaluation, and selection best practices
• Communicate effectively and proactively throughout the recruiting process with partners and stakeholders
• Integrate the Diversity, Equality, and Inclusion approach and knowledge into the recruitment process
• Stay informed about industry trends, best practices, and new technologies in recruitment to continuously improve recruitment processes and strategies

Sales Recruiter

• Utilize various sourcing techniques, including networking, referrals, social media, job boards, and direct sourcing, to identify and attract top sales talent.
• Build and maintain a strong candidate pipeline for current and future hiring needs.
• Manage the end-to-end recruitment process, including screening resumes, conducting interviews, and coordinating candidate assessments.
• Create an outstanding candidate experience from initial candidate contact to the job offer.
• Provide guidance and support to hiring managers on interviewing techniques, candidate evaluation, and selection best practices.
• Communicate effectively and proactively throughout the recruiting process with partners and stakeholders.
• Integrate the Diversity, Equality, and Inclusion approach and knowledge into the recruitment process.
• Stay informed about industry trends, best practices, and new technologies in recruitment to continuously improve recruitment processes and strategies.

Senior QA Automation Engineer – Torch Team

Commercial Account Executive

Scale Customer Success Manager, North American and Brazilian Markets

Sales Recruiter

Sales Recruiter, EMEA – APAC