Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building.
Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth.
Identify and close cross-sell/up-sell opportunities using the Semrush suite of products.
Deliver a value based selling experience to our customers based on automation and customer behavior.
Work with a CSM to ensure high customer retention within your book of business.
Meet or exceed the daily/weekly/monthly activities to reach targets (KPIs, such as number of calls, connections, demos, emails, etc.).
Work with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings.
Efficiently reach out to 100% of your customer portfolio on a monthly basis.
Accurately forecast monthly sales and retention achievement to management.
Contribute feedback to the larger Semrush organization by utilizing strong analytical thinking, presentation, and problem-solving skills.
Travel is recommended but not necessary or required.
Requirements
Bachelor's Degree/Equivalent in a related field
2 or more years of experience in an Account Executive role in IT
Excellent communication and interpersonal skills with the ability to articulate and present verbally and in writing
Technically savvy and adaptable in a constantly changing environment
Ability to quickly master new technology
Knowledge of the internet and social media
A high degree of independent thinking and self-responsibility
Self-motivated, outgoing, and able to meet monthly deadlines and achieve results
Strong enthusiasm and positivity along with a commitment to creating excellent experiences
A growth mindset with the willingness to learn and develop professionally
Ability to work collaboratively within a team environment
Knowledge of Excel/Word/Google Docs/Gmail/Salesforce or CRM.
Benefits
Unlimited PTO
Low cost medical, dental, and vision plans
Life insurance
Accidental death and dismemberment (AD&D) insurance
Dependent Care Savings Accounts and Flexible Spending Accounts
Health Saving Account
Short-term and long-term Disability
Employee Assistance Program
Employee Resource Groups
401(k) plan
Paid parental leave
Relief Fund
Travel coverage
Corporate events
Teambuilding
Snacks, drinks at the office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salescross-sellup-sellforecastinganalytical thinkingpresentation skillsproblem-solvingcustomer retentionvalue based sellingprospecting
Soft skills
communication skillsinterpersonal skillsself-motivatedoutgoingindependent thinkingteam collaborationgrowth mindsetadaptabilityenthusiasmpositivity