Service Manager
Seminaris Hotels
full-time
Posted on:
Location Type: Office
Location: Lüneburg • Germany
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About the role
- Acting as the connecting element between guests and the team.
- Managing the à la carte restaurant, bar, events and conference areas.
- Organizing and executing events in close cooperation with Convention Sales, the kitchen and Operations Management.
- Ensuring smooth service operations and adherence to the highest quality standards.
- Observing HACCP regulations and maintaining quality assurance.
- Managing procurement, conducting inventories, and leading, motivating and developing staff.
- Promoting service innovation and a culture of quality awareness.
Requirements
- Vocational training or several years of experience in front-of-house/guest-facing service operations.
- Good understanding of the processes and requirements of banquet and restaurant operations.
- Genuine enjoyment of working with people.
- Ability to communicate clearly and effectively.
- Familiarity with cost control, budgeting and revenue optimization.
Benefits
- Flexible & hybrid working models: Your contract will be tailored to your specific area and needs so it fits your life.
- Participation & influence: Our internal transformation is driven by our employees – you can join our cross-functional transformation team and help shape Seminaris!
- Modern corporate culture: Our lived values—open communication, autonomy, appreciation and strong team spirit—create a positive working atmosphere.
- Responsibility & sustainability: Your values will find a home with us: we act socially and environmentally responsibly and foster respectful interaction with people and nature.
- Individual learning journey: In addition to professional development, we offer many opportunities to discover your potential and grow personally.
- Well-being: Of course you can also enjoy any of our properties privately at excellent rates.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HACCP regulationsprocurementinventory managementcost controlbudgetingrevenue optimization
Soft skills
communicationteam managementleadershipmotivationservice innovationquality awareness
Certifications
vocational training