Selene Finance LP

Loan Support Specialist

Selene Finance LP

full-time

Posted on:

Location Type: Hybrid

Location: Dallas • Florida • Texas • United States

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About the role

  • Processes requests for ACH, including ACH drafting for trial modifications.
  • Processes requests for payoff statements.
  • Perform Pre-Payment Penalty calculations.
  • Processes requests for reinstatement quotes.
  • Processes system maintenance requests.
  • Process Trial Plan Payment requests.
  • Reviews daily reports related to Loan Support departmental processes.
  • Assists with special projects.
  • Update policies and procedures as needed.

Requirements

  • Excellent attention to detail.
  • Ability to multi-task and consistently meet multiple deadlines.
  • Strong verbal and written communication skills.
  • Ability to work in a team environment.
  • Strong customer-service orientation.
  • Ability to use good judgment.
Benefits
  • Paid Time Off (PTO)
  • Medical, Dental & Vision
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ACH processingpre-payment penalty calculationsloan support processessystem maintenancepolicy updatesprocedure updates
Soft Skills
attention to detailmulti-taskingmeeting deadlinesverbal communicationwritten communicationteamworkcustomer servicejudgment