Selene Finance LP

Analyst

• Maintain accurate updates to loan data within servicing system
• Input and maintain ARM indices
• Execute scheduled ARM adjustments and verify payment updates
• Audit loan data and resolve exceptions
• Review and process SCRA protections
• Conduct document to data reviews for loan boardings
• Assist with internal and external audits
• Identify opportunities for process improvement

Special Loans Analyst

Systems Engineer

• Serve as a strategic partner between business units and technology teams.
• Collaborate with the Technical Product Manager to identify, document, and implement operational improvements.
• Analyze existing processes, evaluate proposed enhancements, and support automation initiatives.
• Define business needs, document current processes, and identify areas for improvement.
• Conduct impact analyses for proposed changes and document business functions.
• Support the development of proposals for new systems or operational modifications.
• Lead execution of approved solutions, monitor milestones, and facilitate training.
• Document functional specifications and create standardized procedures.
• Act as a liaison between business users, technical teams, and consultants.
• Participate in user acceptance testing and validate new system functionality.
• Provide technical guidance and mentorship to junior analysts and staff.
• Develop training materials and conduct training sessions for assigned modules.

Senior Business Systems Analyst

Director

• Manages complex client portfolios and products such as Business Purpose Loans and Early Buyouts
• Understand and develop complex client reporting
• Manages all client and investor requests with appropriate Senior Management and Departments.
• Manages and coordinates all client and investor activities with all departments.
• Provides recommendations around specific strategies on a portfolio down to loan level basis that include, Loss Mitigation, Foreclosure, Bankruptcy, and REO.
• Ensures reports are available, timely, and accurate for monitoring all departments’ daily performance to ensure that all business objectives are achieved.
• Ensures that policies and procedures are updated, maintained and followed by management and staff to facilitate compliance with servicing agreements and standards.
• Provides recommendations for procedural changes and improvements as they pertain to each department.
• Examines policies, procedures, and practices to ensure compliance with laws and regulations.
• Stays abreast of changes to federal and state mortgage laws and regulations affecting operations.
• Provides assistance to any department or area in order to complete company task or objectives.
• Participates in strategic planning throughout the organization.
• Provides loan level analysis to clients and investors.

Portfolio Management Director

• Analyze and manage consumer lines of credit, including open-ended HELOCs, ensuring compliance with servicing standards and investor requirements.
• Utilize MSP’s Consumer Loan Workstation to monitor line functionality, repayment methods, and calculation accuracy.
• Troubleshoot and reconcile data discrepancies from acquired portfolios and prior servicers.
• Support loan boarding processes for new lines of credit, ensuring accurate setup and validation.
• Apply working knowledge of cash application processes to resolve payment issues.
• Monitor and report on portfolio performance using MSP standard reports and custom dashboards.
• Collaborate with fraud teams to investigate and mitigate risks associated with advance requests.
• Assist in the setup and validation of ELOC Plan Headers and ensure proper performance alignment.
• Identify and escalate billing file discrepancies and contribute to continuous improvement initiatives.
• Participate in cross-functional training and documentation efforts.
• Maintain and update departmental policies and procedures as necessary.

HELOC Analyst

Manager

• Review client scope, guidelines and requirements and communicate to the team for each engagement.
• Manage Quality Control analysts and proper feedback loop.
• Responsible for production goals for quantity and quality and meeting SLAs.
• Communicate internally with the VP of Operations to ensure feedback is incorporated in real time.
• Understand and be able to articulate daily/weekly/monthly system and operations processes.
• Identify trends or inconsistencies which can point to potential widespread problems.
• Evaluate inquiry problems and ascertain action steps needed for resolution and effectively communicate to all parties involved.
• Ensure regulatory and compliance policies are implemented and followed appropriately.
• Set team goals, objectives and define employee performance plans to meet established goals.
• Measure progress and provide timely feedback and coaching to develop staff performance and skill levels as appropriate.
• Develop and engage with senior management level to ensure team is aligned to support organization objectives, solve complex problems and report status for action items.
• Maintain a continuous focus on management reporting in conjunction with input from the Operations Executive.
• Manage track and report results against established metrics both individually by business and jointly for the combined businesses.
• Maintain and drive improvements in overall client experience.
• Create a culture that encourages and rewards timely escalation and resolution of client and non-client impacting issues.

Transaction Manager

• Provide amazing client and borrower experiences
• Follow job-related instructions
• Perform job-related duties requested by supervisors

Manager – REO

Cloud Engineer

• Manage operations, implementation, and monitoring of physical and virtual servers in Microsoft Azure and on-premises data centers
• Coordinate with IT counterparts to assist with information security, disaster recovery, and business continuity processes
• Assist in the design and execution for moving on-premises infrastructure/server workloads, as well as applications and data to Microsoft Azure
• Participate in existing and new infrastructure solution evaluations and investigate/test new cloud technologies
• Provide Cloud user management, security, capacity, monitoring and configuring app development tools
• Migrate on-premises infrastructure to Microsoft Azure and configure Microsoft Azure monitoring and alerts for cloud resource availability
• Manage cloud-based Windows and Linux virtual servers and Azure Virtual Machines
• Plan and implement Organizational Unit (OU) structure and corresponding Group Policy configuration
• Participate in build-out and operation of the physical/virtual server environment and develop maintenance schedules for systems equipment
• Work with teams for 24x7 monitoring and response to immediate threats and vulnerabilities
• Responsible for incident handling, troubleshooting, and reviewing new vulnerabilities' effect on corporate servers and systems
• Assist Security Incident Response Team activities and develop/implement sustainable secure operational processes
• Collaborate with network, storage, and virtual server staff to ensure smooth and reliable operation of server systems
• Assist in design and implementation of long-term strategic goals and short-term tactical plans for managing and maintaining corporate systems and software
• Work on server audits, system backup procedures, and other recovery processes in accordance with disaster recovery and business continuity strategies

Senior Azure Engineer

• The Senior Litigation Case Manager will work hands-on with the VP, Senior Managing Litigation Counsel, Legal Department staff, outside litigation counsel, internal loan servicing departments and Selene’s investors to effectively and efficiently manage and resolve mortgage litigation cases.
• This person must be proactive and have the ability to work independently.
• Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Manage all aspects of the discovery process, including assisting with drafting and responding to discovery requests, preparing witnesses for depositions and coordinating the production of documents.
• Update and maintain the Thompson Reuters Legal Tracker litigation database and report on the status of the litigation, strategy and upcoming critical events and dates to management and investors.
• Track and follow-up on hearings, depositions, motions, pleadings, etc.
• Assess new litigation matters and determine risk and resolution strategies, including settlement options.
• Anticipate and plan for all phases of litigation.
• Manage the relationship with outside counsel, including procuring regular updates and ensuring that all work is completed efficiently and cost-effectively.
• Review and approve outside counsel budgets and invoices.
• Assist on special projects assigned by management and assume responsibility for successfully achieving objectives.
• Assist VP in training new and existing litigation staff.
• Provide recommendations for procedural changes and improvements as they pertain to the department
• Research and/or analyze requests in accordance with established guidelines and determine the appropriate course of action.
• Maintain a high degree of confidentiality.