SelectQuote Insurance Services

People Operations Specialist

SelectQuote Insurance Services

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $24 - $26 per hour

About the role

  • Ensure data integrity for associate records through routine audits across all divisions
  • Oversee process and support new hires, terminations and associate change requests (ACRs) accurately and on time
  • Use UKG mass import tool to complete bulk associate transactions
  • Serve as escalation point for transaction issues and data errors
  • Oversee the I-9 process ensuring compliance and coordination with Equifax for escalations
  • Oversee and support associates, managers, and the People Team with HR inquiries through People Assist
  • Monitor and respond to former associate inquiries through Intercom
  • Provide backup support for the People Operations Coordinator during high-volume periods and absences
  • Continuously evaluate People Operations processes to ensure compliance, data accuracy and efficiency
  • Document and maintain internal procedures and training materials
  • Partner with the People Team to identify and implement process improvements

Requirements

  • Bachelor’s degree in Human Resources, Business, Finance, or related field or equivalent experience preferred
  • Minimum 3 years of Human Resources experience required
  • At least 2 years of HR technology experience required
  • Intermediate proficiency in Microsoft Excel
  • Proven experience processing employee transactions
  • Advanced or admin-level experience with UKG Pro or other HRIS platforms preferred
  • Demonstrated ability to handle sensitive information with discretion
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data integrityHR technologyemployee transactionsMicrosoft ExcelUKG mass import toolUKG ProHRIS platformscomplianceprocess improvementsdata accuracy
Soft Skills
discretioncommunicationproblem-solvingorganizational skillsattention to detailcollaborationsupportevaluationtrainingescalation management