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Manager

• Je werkt samen in een team met andere New Business specialisten, en rapporteert aan de Sales Manager.
• Je gaat elke dag de baan op om nieuwe opportuniteiten te vinden om onze koffie- en impulseconcepten in de markt te zetten bij nieuwe klanten.
• Daarvoor ga je aan de slag met een goed gevulde funnel die je continu bijwerkt in onze CRM.
• Die CRM werk je dagelijks bij om je calls, deals en afspraken te loggen.
• Als specialist ben jij dé gesprekspartner van de DMU’s van (toekomstige) klanten en prospects.
• Je weet de latente behoeften te achterhalen, en wordt zo de trusted advisor van je gesprekspartners.
• Jouw dag is pas echt af wanneer je nieuwe deals hebt binnengehaald!

Account Manager – New Business

Sales

• Actief outbound bellen van klanten.
• Voeren van commerciële gesprekken met focus op het scoren van orders.
• Signaleren van verkoopkansen en hier direct op inspelen.
• Behalen én overtreffen van dag- en weektargets.

Sales Medewerker - Ingrediënten

Supply Chain

• **Key Performance Indicators**
• Performance in this role is measured against a balanced scorecard of service, productivity, commercial, execution and safety KPIs:
• **Margin & EBITDA**
• - Gross margin % improvement (FY26–FY30 trajectory)
• - EBITDA contribution from procurement & supply chain levers
• - Supplier income (SPI / PPI / rebates / marketing contributions)
• - Category margin improvement
• **Supply Chain Performance**
• - Product availability % across estate
• - OTIF (On-Time In-Full) delivery performance
• - Forecast accuracy
• - Waste, shrinkage & obsolescence reduction
• **Working Capital & Cost Efficiency**
• - Inventory turns / stock holding days
• - Logistics cost per vend / route efficiency
• - Payment Terms improvement
• - Supply chain cost-to-serve reduction
• **Commercial Impact**
• - SKU rationalisation delivery
• - Category mix optimisation (coffee-led growth %)
• - Pricing / RGM support outcomes
• - Like-for-like revenue support via availability
• **Transformation Delivery**
• - Procurement & supply chain transformation milestones
• - Systems adoption (forecasting, telemetry, planning tools)
• - Supplier consolidation progress
• - PMO delivery effectiveness

Procurement and Supply Chain Director

Human Resources

• Partner with managers to provide proactive, practical HR guidance on a range of people matters, supporting informed decision-making and building management capability
• Build strong relationships with operational leaders and support them in effective people management
• Coach managers in handling difficult conversations and applying HR policy consistently
• Challenge constructively where needed to support fair and commercially sound decision-making
• Support the delivery of HR initiatives and organisational priorities, including engagement, culture, recognition, and communication activities
• Manage the employee lifecycle, including onboarding, offboarding, probation reviews, secondments, work experience placements, and changes to terms and conditions
• Manage employee relations cases across your business area, including investigations, disciplinaries, grievances, absence, performance, and probation management
• Support managers through ER processes from initial issue through to outcome and documentation
• Ensure fair, consistent, and legally compliant handling of cases, escalating where appropriate
• Provide practical advice on risk, policy, and appropriate outcomes in line with employment law and company policy
• Support end-to-end recruitment activity, including pre-employment checks, references, and DBS processing
• Maintain accurate HR records and ensure compliance with employment legislation and internal policies
• Build strong, trusted relationships with stakeholders across operational and support functions
• Collaborate with HR colleagues to ensure consistent and high-quality delivery of people processes across assigned business areas
• Contribute to HR projects, change programmes, and continuous improvement initiatives aligned to business needs
• Support workforce processes such as job changes, organisational updates and system access requirements
• Maintain awareness of operational HR processes to support a seamless end-to-end employee experience

Account Manager – New Business

Sales Medewerker - Ingrediënten

Procurement and Supply Chain Director

Junior HR Business Partner