Selbetti Tecnologia

Analyst

• Act as the SAP subject matter expert (SME) to support project and operations teams, ensuring appropriate functional and technical guidance
• Analyze requests and impacts in SAP arising from integrations, enhancements, and fixes, proposing actions and prioritization
• Monitor and coordinate the change management flow, including transports, change windows, approvals, and change logs, ensuring traceability and adherence to process
• Open, document, and follow up on tickets in ServiceNow or an equivalent tool, engaging the correct teams and monitoring SLAs until closure
• Support the assessment and planning for application of SAP Notes, upgrades, and configuration adjustments, validating impacts and risks
• Interact with development, integration, BASIS, and support teams, both internal and vendor, validating proposals and mitigating invasive changes
• Ensure adherence to best practices and business needs in a global environment with specialized teams

SAP Analyst

Business Development Rep

• Prospect new companies within Selbetti's ICP (Ideal Customer Profile)
• Conduct outbound outreach via phone, email, LinkedIn, and WhatsApp
• Execute consistent multichannel prospecting and follow-up cadences
• Qualify leads considering fit, maturity, need, and commercial potential
• Schedule qualified meetings for the Sales team
• Rigorously update and maintain the CRM (Salesforce)
• Provide feedback on the market, objections, and competitors to improve operations

Business Development Representative

Security Analyst

• Acompanhar e evoluir o Programa de Segurança da Informação
• Definir, monitorar e analisar KPIs/KRIs de segurança
• Elaborar dashboards, relatórios e apresentações executivas
• Apoiar auditorias, compliance, resiliência e projetos de CyberSecurity
• Conduzir campanhas de conscientização e programas de awareness
• Fortalecer a cultura de segurança junto às áreas de negócio
• Atuar em alinhamento a frameworks como ISO 27001, NIST e CIS Controls

Senior Analista de Segurança em TI

• Resolucionar problemas complexos de infraestrutura e garantir que tudo fique no ar, redondo e seguro
• Administrar e garantir a disponibilidade de dispositivos de rede e estações Windows 10/11
• Atuar na resolução de incidentes de nível 2 e 3, com análise de causa raiz
• Monitorar ambiente e agir proativamente para evitar indisponibilidades
• Configurar e suportar serviços de rede: DNS, DHCP, NTP e TCP/IP
• Apoiar na definição e manutenção de regras de Firewall
• Prestar suporte consultivo e técnico ao usuário final, com foco em experiência
• Documentar procedimentos, incidentes e soluções para o time

SAP Analyst

Business Development Representative

Senior Analista de Segurança em TI

Analista de Infraestrutura Pleno