SEIU Local 521

Systems Engineer

• System Administration: Configure and maintain various fields and reports using the systems’ user interfaces
• Systems and Vendor Coordination: Work with application vendors and internal departments to support system changes, integrations and enhancements
• Process Analysis: Gather, document and clarify requirements from departments and teams
• Map workflows and identify gaps or inefficiencies in current processes
• Translate operational needs into clear functional requirements
• User Support and Training: Support adoption of systems through creating documentation and conducting training
• Troubleshoot user issues with an understanding of workflows and system behavior
• Database Support: Support the compilation, processing, maintenance, and updating of membership records related to the membership database
• Performs related work as required: Support additional operational needs as required by the Finance Director or their designee, including special projects and other duties as necessary to ensure efficiency of the Local.

Systems Analyst