Seismic

Manager

• Bring together knowledge of professional services with strong business expertise as a trusted advisor and expert in Seismic's service offerings
• Partner closely with sales and customer success teams to shape solutions that meet client needs and accelerate adoption
• Drive new opportunities, expand customer footprint, and showcase the value of Seismic services
• Develop and implement Services plan and vision to achieve targets and expand customer use cases
• Conduct thorough needs assessments to understand clients’ requirements and challenges
• Forecast and manage $3-4M in annual Services bookings
• Prepare weekly review of pipeline progress and new opportunities to further develop
• Partner with GTM members such as CS and Sales for visibility into pipeline and potential Services opportunities
• Cultivate strong relationships with key decision makers and influencers within customer and prospective organizations
• Provide ongoing support and guidance to clients throughout the sales process for how to execute with Seismic Services most effectively

Engagement Manager

Full-stack Engineer

• Develop, improve, and maintain microservices and ensure seamless integration to the rest of the Seismic platform
• Decompose a large monolithic application while building core learning functionality, including new AI driven features
• Collaborate with globally-dispersed product managers, designers, and software engineers to rapidly build, test, and deploy code
• Handle high-priority, customer-facing defects; quickly diagnose and resolve complex technical issues in production systems
• Explore new technologies and industry trends and bring findings to life in products
• Participate in and contribute towards code reviews, bug/issue triage, documentation, troubleshooting, and continuous quality improvements

Senior Software Engineer II, Learning

• Build technology that empowers customer-facing teams to maximize every interaction
• Develop AI-powered features and intelligent solutions for Seismic's Learning product
• Collaborate with product managers, designers, and engineers to build, test, and deploy solutions
• Participate in code reviews, quality testing, monitoring, alerting, bug triage, and documentation
• Write comprehensive unit and integration tests and participate in QA testing cycles