Salary
💰 $70,400 - $121,400 per year
About the role
- Bring together knowledge of professional services with strong business expertise as a trusted advisor and expert in Seismic's service offerings
- Partner closely with sales and customer success teams to shape solutions that meet client needs and accelerate adoption
- Drive new opportunities, expand customer footprint, and showcase the value of Seismic services
- Develop and implement Services plan and vision to achieve targets and expand customer use cases
- Conduct thorough needs assessments to understand clients’ requirements and challenges
- Forecast and manage $3-4M in annual Services bookings
- Prepare weekly review of pipeline progress and new opportunities to further develop
- Partner with GTM members such as CS and Sales for visibility into pipeline and potential Services opportunities
- Cultivate strong relationships with key decision makers and influencers within customer and prospective organizations
- Provide ongoing support and guidance to clients throughout the sales process for how to execute with Seismic Services most effectively
Requirements
- Minimum of 5 years of industry experience in consulting program management and/or customer success
- Understanding of enterprise SaaS business and implementation models and process
- Understanding of sales enablement business dynamics and skillset to develop customer sponsorships and build confidence in Seismic’s product and consulting team
- Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution
- Ability to understand a client’s business case for purchasing a software platform, consult on solution approach
- Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels
- Critical thinking, analysis, troubleshooting, and problem solving expertise
- Knowledge of data systems and structures
- Experience with all aspects of the Seismic platform
- Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds