Seismic

Engagement Manager

Seismic

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $70,400 - $121,400 per year

Job Level

Mid-LevelSenior

About the role

  • Bring together knowledge of professional services with strong business expertise as a trusted advisor and expert in Seismic's service offerings
  • Partner closely with sales and customer success teams to shape solutions that meet client needs and accelerate adoption
  • Drive new opportunities, expand customer footprint, and showcase the value of Seismic services
  • Develop and implement Services plan and vision to achieve targets and expand customer use cases
  • Conduct thorough needs assessments to understand clients’ requirements and challenges
  • Forecast and manage $3-4M in annual Services bookings
  • Prepare weekly review of pipeline progress and new opportunities to further develop
  • Partner with GTM members such as CS and Sales for visibility into pipeline and potential Services opportunities
  • Cultivate strong relationships with key decision makers and influencers within customer and prospective organizations
  • Provide ongoing support and guidance to clients throughout the sales process for how to execute with Seismic Services most effectively

Requirements

  • Minimum of 5 years of industry experience in consulting program management and/or customer success
  • Understanding of enterprise SaaS business and implementation models and process
  • Understanding of sales enablement business dynamics and skillset to develop customer sponsorships and build confidence in Seismic’s product and consulting team
  • Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution
  • Ability to understand a client’s business case for purchasing a software platform, consult on solution approach
  • Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels
  • Critical thinking, analysis, troubleshooting, and problem solving expertise
  • Knowledge of data systems and structures
  • Experience with all aspects of the Seismic platform
  • Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds