AMS Services Manager – PL Products
SEIDOR
full-time
Posted on:
Location Type: Hybrid
Location: Belo Horizonte • Brazil
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About the role
- The professional will be responsible for managing service delivery, projects, and improvements related to SEIDOR BR's product division.
Requirements
- Degree in Information Technology, Engineering, or related fields
- Knowledge of the Product model
- Impact management
- Deadline management
- Stakeholder and conflict mediation
- Understanding customer needs and aligning them with the product's delivery capabilities
- Categorization and prioritization of service requests
- Oversight of product and SAP consultants
- Nice to have: Accounting knowledge and processes; advanced English and Spanish
Benefits
- Equal opportunities for all, with support for your professional growth
- SEIDOR is an inclusive organization that values diversity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product modelSAP
Soft Skills
Impact managementDeadline managementStakeholder mediationConflict mediationUnderstanding customer needsCategorization of service requestsPrioritization of service requests
Certifications
Degree in Information TechnologyDegree in Engineering