Customer Support

• Promote customer success by leveraging market knowledge and Segware solutions
• Guide customers with materials and expertise on the best use and approaches for Segware solutions
• Create automations and steps to advance the customer's journey in collaboration with Segware
• Maintain proactive contact with Segware’s customer base to sustain close relationships
• Act as the lead across Segware teams to resolve any adverse situations experienced by customers
• Stay current with the latest trends in the electronic security market

Customer Success Analyst, Northern Region

Customer Success

Senior Customer Success Analyst

Customer Success Assistant – Affirmative Action for People with Disabilities (PwD)

Analista de Sucesso do Cliente

Junior Customer Success Analyst – Retention