Segoso

Collections

• Manage and recover outstanding debts on behalf of client organizations, using communication and negotiation skills to drive successful outcomes.
• Contact consumers regarding past-due accounts on behalf of clients
• Negotiate repayment plans and resolve outstanding balances
• Handle high-volume inbound and outbound calls professionally
• Investigating and resolving account disputes
• Analyze account histories to determine appropriate collection strategies
• Maintain accurate and compliant account documentation

3rd Party Collections Specialist