Seesaw Learning

Enterprise Customer Success Manager

Seesaw Learning

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $60,000 - $95,000 per year

About the role

  • Manage a portfolio of our largest district partnerships
  • Own the renewal and expansion process for your portfolio
  • Lead consultative meetings with key district stakeholders using data
  • Develop strategy for each account, identifying expansion targets and cancellation risks

Requirements

  • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion
  • A minimum of 3 years of demonstrated success in a quota-carrying, customer-facing position
  • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the Northeast
  • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment
Benefits
  • Medical/Dental + Orthodontics/Vision Coverage
  • 401k Match
  • Flexible Paid Time Off
  • Mindfulness First Fridays
  • Monthly Technology Stipend
  • Home Office Setup Stipend
  • Professional Development Stipend
  • Paid Parental Leave
  • Charitable Donation Matching
  • Volunteer Days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
consultative skillsadaptabilitychange managementperformance managementfocusstakeholder engagement