Seesaw Learning

Enterprise Customer Success Manager

Seesaw Learning

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £50,000 - £65,000 per year

About the role

  • Manage a portfolio of our largest district partnerships
  • Own the renewal and expansion process for your portfolio
  • Lead consultative meetings with key district stakeholders using data
  • Develop strategy for each account, identifying expansion targets and cancellation risks

Requirements

  • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion
  • A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position
  • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the UK, MENA, and other surrounding regions
  • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment
  • Ability to travel up to 25% of the time is required for this role
  • Must be located and legally authorized to work in the United Kingdom
Benefits
  • Flexible vacation policy
  • Focus on work-life balance
  • Commitment to diversity and inclusion
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
consultative skillsadaptabilitychange managementperformance managementfocus