Seeq Corporation

Productivity Systems Engineer

Seeq Corporation

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $140,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AndroidCloudiOSLinuxMacOS

About the role

  • Provide expert-level engineering and administration of Office 365 (SharePoint, Exchange, Defender, OneDrive).
  • Manage identity and access management using Entra ID, SSO, MFA, and conditional access control policies.
  • Manage Exchange online and its configuration, including spam filtering and email security.
  • Oversee customer IT support and track service desk performance; serve as backup to Productivity System Administrator for day-to-day IT support.
  • Support security compliance efforts related to SOC 2 Type 2 and ISO 27001.
  • Develop procedures related to IT support, BYOD, employee onboarding, and offboarding.
  • Coach and support the Productivity System Administrator on expert technology concepts and customer service best practices.
  • Collaborate with the Director of IT to align IT delivery and innovation with business goals.
  • Manage Microsoft and other SaaS licenses and cost optimization.
  • Manage the enterprise SaaS lifecycle (Zoom, Atlassian, Slack, Adobe, AI tools like Glean and Keeper).
  • Support the Director of IT in developing the IT roadmap and IT budget.
  • Manage and execute IT projects, including new technology implementation.
  • Provide occasional after-hours support and potentially participate in on-call rotation for global user support.

Requirements

  • Bachelor’s degree in computer science, information technology, or a related field.
  • At least five years of current hands-on IT engineering experience.
  • Microsoft Office 365 relevant education and certifications.
  • Expert-level knowledge of administering and providing support for O365, Entra ID, Exchange, SharePoint, Defender, OneDrive, security configuration, and compliance log reviews.
  • Broad range of end-user device experience with Windows, macOS, Linux, iOS, and Android.
  • Solid expertise in PowerShell scripting for O365.
  • Solid understanding of information security best practices such as least privilege, authentication, device hardening, inventory management, and access reviews.
  • General software and hardware troubleshooting experience.
  • Strong understanding of ITIL practices and incident management.
  • Strong customer service experience.
  • Experience with endpoint management tools preferred.
  • Excellent communication and documentation skills.
  • Must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.