Business Change Project Manager
Sedona Digital
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- Deliver multiple business change initiatives in parallel, ensuring projects progress effectively to meet agreed timelines, scope, and quality expectations.
- Own the endtoend delivery of smallscale business change projects, from initiation through to handover.
- Coordinate the delivery of larger, crossfunctional initiatives by aligning inputs from multiple teams and senior stakeholders.
- Provide clear, proactive, and timely communication to stakeholders on project progress, risks, issues.
- Lead business analysis activities to define clear project scope, objectives, and success criteria, ensuring initiatives are aligned to business priorities and operational needs.
- Document business requirements by working closely with stakeholders to understand currentstate processes, pain points, data needs, and desired future outcomes.
- Translate business requirements into structured, actionable deliverables.
- Develop and maintain highquality operational and project documentation, including SOPs, workflows, and process maps.
- Ensure all project and process documentation is accurate, complete, and maintained throughout the project lifecycle.
- Act as a central coordination point for crossteam activity, ensuring actions are clearly defined, owners are accountable, and dependencies are actively managed.
- Facilitate workshops, working sessions, and stakeholder meetings to drive alignment, clarify requirements, resolve issues, and accelerate delivery.
- Build strong, trusted relationships across business functions to support engagement, collaboration, and adoption of new processes, tools, and ways of working.
- Support the successful adoption of change by working closely with stakeholders to embed new processes and operational practices into daytoday business activity.
- Contribute to the development and continuous improvement of business change frameworks, templates, and delivery standards, increasing consistency and delivery maturity.
- Identify and recommend process, data, and operational improvements based on project insights and delivery experience, driving increased efficiency and scalability.
- Promote bestpractice project and change management approaches across the organisation, helping to improve delivery outcomes and reduce operational risk over time.
Requirements
- 10 years’ experience in business change management or project management.
- Proven track record delivering small to medium business change or operational projects, with the ability to manage multiple initiatives in parallel.
- Strong project delivery skills (planning, scheduling, tracking, reporting) with experience using project plans, Gantt charts, RAID logs, and dashboards.
- Working knowledge of Agile/Scrum and ability to apply these methods in a business change context.
- Solid business analysis capability including requirements gathering, scope definition, and process mapping.
- Ability to produce clear SOPs, workflows, and operational documentation that support scalable operations.
- Excellent written and verbal communication, with confidence presenting to both delivery teams and senior leaders.
- Strong stakeholder management and influencing skills across cross-functional teams.
- Highly organised with strong time-management skills to manage multiple workstreams effectively.
- Analytical, practical, and solution-focused approach to problem-solving.
- Proficiency in Excel for analysis and reporting, plus familiarity with project planning/PM tools.
- Understanding of business and organisational change principles (e.g., ADKAR).
- Experience working in IT services or service-led environments (preferred).
- Desirable: exposure to systems integration, IT transition, or service transformation initiatives.
- Collaborative, structured, and proactive approach to coordinating activity and driving progress.
- Genuine interest in business change, process improvement, and cross-functional collaboration.
Benefits
- Work from home
- Medical insurance given after probation period
- Training on market trends and client needs
- Continuous learning and personal development opportunities
- Competitive compensation package
- Performance - based bonus
- Fun budget for team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business change managementproject managementbusiness analysisrequirements gatheringscope definitionprocess mappingAgileScrumSOPsworkflows
Soft Skills
communicationstakeholder managementinfluencingtime managementproblem-solvingcollaborationorganisationproactivityanalytical thinkingsolution-focused