Sedona Digital

Business Operations

• Manage operational intake and workflows to ensure timely, accurate, and efficient execution.
• Manage requests end-to-end, ensuring correct setup and adherence to agreed turnaround times.
• You will support internal teams with BAU activities, help monitor key operational metrics, escalate risks or inefficiencies, and contribute to reporting and dashboards that inform decision-making and performance improvement.
• You will map, document, and optimise business processes, identify bottlenecks, and introduce scalable solutions.
• This includes defining and embedding SOPs and supporting change management initiatives as new tools, systems, and processes are introduced.
• You will ensure data accuracy and completeness across key systems, manage and validate data within Microsoft Dynamics 365 Business Central, and support ongoing system enhancements, including participation in UAT for new features, dashboards, and supporting tools.
• Act as a central point of coordination across teams to support alignment and delivery.
• You will collaborate across business functions to align operational needs acting as a communication bridge for cross functional initiatives and providing training and support to teams using operational systems.
• You will partner with teams to improve processes, address data or operational issues, and ensure the business can scale without disruption.

Business Operations Specialist

Project Manager

• Deliver multiple business change initiatives in parallel, ensuring projects progress effectively to meet agreed timelines, scope, and quality expectations.
• Own the endtoend delivery of smallscale business change projects, from initiation through to handover.
• Coordinate the delivery of larger, crossfunctional initiatives by aligning inputs from multiple teams and senior stakeholders.
• Provide clear, proactive, and timely communication to stakeholders on project progress, risks, issues.
• Lead business analysis activities to define clear project scope, objectives, and success criteria, ensuring initiatives are aligned to business priorities and operational needs.
• Document business requirements by working closely with stakeholders to understand currentstate processes, pain points, data needs, and desired future outcomes.
• Translate business requirements into structured, actionable deliverables.
• Develop and maintain highquality operational and project documentation, including SOPs, workflows, and process maps.
• Ensure all project and process documentation is accurate, complete, and maintained throughout the project lifecycle.
• Act as a central coordination point for crossteam activity, ensuring actions are clearly defined, owners are accountable, and dependencies are actively managed.
• Facilitate workshops, working sessions, and stakeholder meetings to drive alignment, clarify requirements, resolve issues, and accelerate delivery.
• Build strong, trusted relationships across business functions to support engagement, collaboration, and adoption of new processes, tools, and ways of working.
• Support the successful adoption of change by working closely with stakeholders to embed new processes and operational practices into daytoday business activity.
• Contribute to the development and continuous improvement of business change frameworks, templates, and delivery standards, increasing consistency and delivery maturity.
• Identify and recommend process, data, and operational improvements based on project insights and delivery experience, driving increased efficiency and scalability.
• Promote bestpractice project and change management approaches across the organisation, helping to improve delivery outcomes and reduce operational risk over time.

Business Change Project Manager

Customer Success Manager

• Managing client projects from setup to reporting, including timeline expectations and deliverables.
• Working cross functionally within a customer’s business to ensure a smooth and impactful client experience.
• Learning and using proprietary client platforms, including handling surveys or feedback processes.
• Administering data connections between different sources and understanding conceptually how systems interact.
• Handling repetitive operational tasks with high accuracy and consistency.
• Preparing progress updates and status reports for ongoing projects.
• Creating presentations and visual summaries of customer project results.
• Supporting ad hoc administrative and reporting tasks across the customer portfolio.

Customer Success Associate

Recruitment

• Lead, develop, and mentor a distributed team of 10+ recruiters, sourcers, and coordinators.
• Build a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Oversee recruitment delivery across multiple regions, ensuring alignment to market-specific needs.
• Design and execute recruitment strategies for technical and niche roles across the UK, Eastern Europe, South America, and North America.
• Manage high-volume hiring pipelines and drive operational efficiency across all markets.
• Implement advanced sourcing strategies and market-specific talent mapping.
• Act as a trusted advisor to senior leaders across global business units.
• Partner closely with HRBPs, finance, and regional leadership to align hiring plans and objectives.
• Manage external vendors, recruitment partners, and technology suppliers to optimise delivery and cost.
• Own recruitment operations including process standardisation, global compliance, system governance, and reporting.
• Ensure consistent candidate experience across regions and continuous optimisation of interview and selection processes.
• Analyse metrics and trends to drive improvements in speed, quality, and efficiency.
• Strengthen employer brand presence across targeted regions.
• Deliver insights on talent availability, competitor activity, compensation benchmarks, and regional hiring behaviours.
• Ensure adherence to GDPR, regional hiring legislation, and global ethical recruitment standards.

Director of Talent Acquisition – Deep Technology Recruitment

Accounting Manager

• Take full ownership of the global month-end close, consolidated financial statements, internal controls, compliance, and financial governance across our four international entities.
• Drive the transformation of our accounting function into a robust, scalable, best-practice operation.
• Shape the finance operating model and lead the optimisation of our newly implemented Business Central ERP.
• Ensure that financial data, reporting, and controls are accurate, timely, and decision-ready.
• Oversee relationships with third-party providers for coordinated financial operations.
• Design and embed SOPs, accounting policies, internal controls frameworks, and governance structures.
• Lead initiatives for continuous improvements that prepare the business for future scale.
• Oversee critical project work including system upgrades, entity integration, audit preparation, and expansion-related accounting requirements.
• May involve occasional international travel.

Senior Accounting Leader

Business Intelligence Developer

• Design, develop, and maintain ETL/ELT pipelines in Microsoft Azure using tools such as Azure Data Factory (ADF).
• Build and optimize data models and transformations in Fabric and Graph environments for efficient data processing and analytics.
• Develop data integration solutions for ingesting, transforming, and processing structured and unstructured data from various sources.
• Work independently on projects, from gathering requirements to deployment, ensuring high-quality and scalable solutions.
• Design, develop, and optimize Power BI datasets, data models, and reports, ensuring clear, impactful visualization of business insights.
• Monitor, troubleshoot, and optimize data pipelines, identifying performance issues and ensuring data integrity across systems.
• Apply and enforce best practices in data architecture, security, documentation, and governance within the Azure ecosystem and Power BI.
• Collaborate with cross‑functional teams to understand business needs and translate them into reliable, scalable data and reporting solutions.
• Use Azure DevOps for version control, CI/CD automation, release management, and workflow orchestration.
• Maintain clear documentation for data processes, reporting logic, refresh schedules, and end‑user guidance.

Senior ETL Engineer, Power BI

SDET

• Architect enterprise testing strategy across Salesforce ecosystem with MuleSoft integration layer
• Design end-to-end automation frameworks covering Salesforce, APIs, mobile (iOS/Android), and integration orchestration
• Establish API testing standards building on existing MuleSoft architecture
• Create unified testing analytics for cross-project visibility and release readiness
• Build CI/CD quality gates and automated deployment validation
• Enable diverse teams (no-code, low-code, pro-code practitioners) through training and best practices

Test Architect – Lead QA Automation Engineer

Manager

• Own the overall client relationship from a service and delivery perspective, acting as the primary senior point of contact and escalation.
• Build and maintain strong, trusted relationships with senior client stakeholders through regular engagement, including at least monthly on-site visits.
• Provide overall service leadership across software engineering, testing, cloud, and support engagements, ensuring consistent service quality across all delivery models.
• Establish, run, and continuously improve service governance, including service reviews, QBRs, steering forums, and operational checkpoints.
• Produce and present regular service reporting covering delivery performance, financials, risks, dependencies, and continuous improvement actions.
• Work closely with Sales and Account leadership to support account growth, retention, and expansion opportunities.
• Own commercial management of the account, including contract renewals, extensions, change control, and small-to-medium scope additions.
• Draft, negotiate, and manage Statements of Work (SOWs) for incremental changes and new services.
• Track and manage account financials, forecasts, and margins.
• Ensure all services are delivered in line with contractual commitments and remain commercially viable.
• Provide delivery oversight either directly or working through Engineering Managers.
• Ensure the right skills, capacity, and engagement model are in place to meet current and future client needs.
• Proactively identify service, delivery, and commercial risks, owning mitigation and escalation as required.
• Act as the senior escalation point for service issues, driving resolution and maintaining client confidence.
• Directly manage a number of resources where appropriate to the client and business needs.
• Operate effectively within a matrix management model, influencing and coordinating teams who report into Engineering Managers elsewhere in the business.
• Support performance management, engagement, and development of people aligned to the account.

Senior Engagement Manager

• Closely collaborate with the development team to help deliver high quality software
• Understand and translate business requirements to technical requirements
• Enhance software delivery and quality throughout the entire Software Development Life Cycle
• Perform automated functional and performance testing
• Design and develop the test automation framework, implement required libraries, and conduct auto-tests
• Maintain CI pipelines and integrate automated scripts into CI tools
• Manage any issues that may arise and drive resolutions throughout the testing process
• Actively participate in the Software Development Life Cycle and Software Testing Life Cycle

Senior QA Software Test Automation Engineer, Java

• Utilize various sourcing methods such as job boards, social media, networking events, and industry-specific platforms to identify potential candidates.
• Craft compelling job postings and advertisements to attract top talent.
• Actively engage with passive candidates, building relationships and promoting the company as an employer of choice.
• Review resumes and applications to assess candidate qualifications and compatibility with the company's requirements.
• Conduct initial phone screenings to evaluate candidates' technical skills, cultural fit, and career aspirations.
• Coordinate and schedule interviews with hiring managers and technical teams.
• Maintain a database of potential candidates for current and future job openings.
• Regularly update candidate profiles with relevant information and feedback.
• Ensure a smooth and efficient candidate experience throughout the recruitment process.
• Collaborate closely with hiring managers to understand their staffing needs and expectations.
• Provide guidance on market trends, salary benchmarks, and talent availability.
• Facilitate the decision-making process and offer feedback to improve selection.
• Assist in extending job offers to selected candidates, including negotiations and explanation of benefits.
• Ensure a seamless onboarding process by coordinating with HR and IT departments to set up new employees for success.
• Maintain accurate records of candidate interactions, interviews, and hiring outcomes in the Applicant Tracking System (ATS).
• Generate recruitment reports and metrics to track progress and make data-driven improvements.

Talent Acquisition Specialist

• Lead the end-to-end delivery team of software developers, testers and cloud engineers.
• Ensure consistent, high-quality delivery across distributed teams.
• Engage with enterprise clients and cross-functional stakeholders.
• Program governance, budget control, and commercial viability.
• Drive engineering excellence and high-performance culture.
• Client engagement and relationship development at senior levels.

Senior Delivery Manager

DevOps Engineer

• Collaborate with the development teams to plan, deploy and administer applications running on AWS and Kubernetes
• Maintain the AWS infrastructure using Infrastructure as Code principles and Terraform
• Initiate and drive the adoption of technologies and use of good patterns for development and operations
• Mentoring and overseeing other engineers
• Lead and manage specific technical domains or projects, ensuring architectural consistency, scalability, and alignment with business objectives
• Oversee and improve engineering processes and practices, identifying opportunities for automation, optimization, and enhanced system reliability
• Implement and oversee cloud migration projects
• Provide guidance for re-platform and re-factor of current cloud infrastructure
• Communicate to the senior leadership, the cloud migration projects progress
• Preserve business continuity 24/7 with minimum downtime and financial impact
• Investigate and perform regular assessments of cloud deployments in compliance with the company’s standards and best practices
• Ensure the company’s deployment standards and pillars are followed in cloud solutions and resources
• Stay up to date with the latest tools and trends in the industry
• Follow and provide training regarding new and current technologies and services used

Senior DevOps Engineer, Application

• Lead delivery of complex software and modernization projects built on Azure, across both backend and frontend technologies.
• Oversee full delivery lifecycle from discovery and planning to deployment, QA, and support.
• Manage cross-functional Agile teams, including software architects, engineers, DevOps engineers, and QA/Testing specialists.
• Coordinate delivery across web and mobile applications, API services, databases, and Azure-native services.
• Champion Agile methodologies (Scrum, Kanban, SAFe), enabling continuous delivery and iterative improvement.
• Partner with architects and tech leads to ensure technical quality, security, and scalability of solutions.
• Build strong, trusted relationships with enterprise clients and act as the senior escalation point for delivery topics.
• Drive resource planning and hiring strategy, ensuring team scalability and capability alignment.
• Draft and manage Statements of Work (SOWs), delivery plans, and project financials.
• Proactively identify delivery risks and manage mitigation strategies.
• Support QA alignment and testing strategy—while not hands-on, a basic understanding of automated and manual testing workflows is a plus.
• Advocate for best practices in software delivery, CI/CD pipelines, and cloud engineering excellence.

Senior Delivery Manager – Software Services

Program Manager

• Lead delivery of multiple simultaneous programmes and projects for both customers and internal teams.
• Collaborate with sales and pre-sales to define delivery approaches, write SOWs, build cost models, and shape compelling proposals.
• Translate ambiguous requirements into structured delivery plans, milestones, and success criteria.
• Ensure financial and commercial control across projects: budgets, resourcing, billing, margin, and risk.
• Engage confidently with customers—guiding them through planning, delivery, and change.
• Deliver internal initiatives across business units—even outside your direct technical expertise—by coordinating teams and ensuring accountability.
• Maintain strong governance, reporting, and transparency across all programmes.
• Help develop delivery standards, templates, and repeatable processes to support scale.
• Support hiring, mentoring, and onboarding of future PMs as we grow the team.

Delivery Programme Manager

Platform Engineer

• Design and develop customized PowerApps and Automate applications tailored to business requirements.
• Utilize Power Apps formulas and development methods to create both canvas and model-driven apps.
• Implement variables (contextual and global), collections, and business rules to enhance app functionality.
• Conduct thorough testing and debugging to ensure optimal performance and user experience.
• Integrate Power BI reports and dashboards into PowerApps to provide comprehensive data insights.
• Design and develop Power BI solutions including data modeling, DAX expressions, and visualizations.
• Work with various data sources and utilize import and direct query connectivity modes.
• Create and manage calculated columns, measures, and transformations within Power BI.
• Connect to various data sources such as SQL Server, OneDrive for Business, and others to pull data into Dataverse and Power BI.
• Develop, test, and implement data integration solutions ensuring data integrity and reliability.
• Perform database management tasks including backup, restore, and optimization using T-SQL.
• Write and maintain DDL/DML/DCL commands for efficient data manipulation and storage.
• Engage with stakeholders to gather requirements and manage project lifecycles using agile methodologies.
• Provide consistent support and handle production issues and escalations within SLA.
• Participate in code reviews and contribute to the continuous improvement of development practices.
• Document and communicate project progress, challenges, and solutions effectively.
• Stay updated with the latest Power Platform, Power BI, and data integration technologies.
• Train and mentor junior team members and share best practices.
• Create and maintain technical documentation and user guides.