Sedgwick

SVP IT – Business Partner

Sedgwick

full-time

Posted on:

Location Type: Hybrid

Location: Memphis • Florida • Tennessee • United States

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Job Level

Lead

About the role

  • Provides senior leadership to VP and Director level colleagues responsible for the execution of core and strategic initiatives.
  • Provides strategic and tactical direction for all areas within responsible domains.
  • Manages highly technical teams working on large complex multi-million-dollar initiatives.
  • Partners with cross-functional delivery organizations to define and deliver the best outcomes for the business.
  • Collaborates with product, operations, finance, and enterprise IT peers.
  • Leads geographically dispersed teams delivering and supporting large-scale initiatives.
  • Executes the multi‑year technology roadmap defined by the Managing Director, ensuring delivery quality and alignment with business unit needs.
  • Leads the successful development, delivery, and ongoing support for IT initiatives.
  • Creates efficiencies and capacity through the implementation of AI, training, elimination of technical debt, and process optimization.
  • Drives Quarterly Business Reviews (QBR’s) and solicits partners on areas of improvement.
  • Plans and manages budgets for large complex projects and executes them within time and budget.
  • Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications, systems, and programs.
  • Fosters a culture of innovation and continuous improvement.
  • Supports transformation and strategic initiatives.
  • Remains focused on enhancing the customer experience.
  • Build strong relationships with business leaders to position IT as a trusted advisor and strategic enabler.
  • Communicates complex technical concepts in clear, business-relevant terms to executive stakeholders.
  • Leads, mentors, and managed a high-performing team of IT professionals responsible for day‑to‑day execution and support.
  • Manages vendor relationships and ensure delivery excellence from third-party partners.
  • Engages with peers and leaders across a large, demographically dispersed organization.
  • Manages the department budget to ensure financial resources are allocated effectively and align with business priorities.
  • Promotes and inclusive and accountable culture.

Requirements

  • Bachelor's degree from an accredited college or university with major in information systems or management strong preferred.
  • Ten plus (10+) years of related experience or equivalent combination of education and experience required to include executive or senior IT management responsibilities including leading teams of 50+ colleagues and contractors.
  • Experience implementing and managing off-shore and vendor resources.
  • Exceptional leadership and change management skills.
  • Ability to lead and develop high-performing technology teams.
  • Ability to lead large complex multi-year projects.
  • Experience with implementing and driving adoption of AI tools.
  • Budget planning and budget management expertise.
  • High level of self-motivation.
  • Excellent oral and written communication, including presentation skills.
  • Excellent interpersonal skills to include high emotional intelligence and executive presence.
  • Excellent project management skills.
  • Strong organizational skills and attention to detail.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
AI implementationbudget planningproject managementchange managementtechnical team leadershipvendor managementfeasibility studiesprocess optimizationcost estimationapplication development
Soft Skills
leadershipcommunicationinterpersonal skillsemotional intelligenceorganizational skillsself-motivationinnovationcollaborationmentoringcustomer experience enhancement
Certifications
Bachelor's degree in information systems or management