IT Applications Manager
Sedgwick
full-time
Posted on:
Location Type: Hybrid
Location: Memphis • Tennessee • United States
Visit company websiteExplore more
About the role
- To provide strategic planning, including product and service development and deployment;
- To manage software development activities;
- To coordinate software development activities with Corporate management and business sponsors;
- To provide administrative guidance and controls ensuring availability and productivity;
- To monitor, manage and evaluate third party technology vendors, products and services.
- Directs assessment, development and deployment of software application development and support services within designated areas of responsibility.
- Coordinates and collaborates software development and support efforts with IT management and stakeholders, including clients.
- Works with implementation and strategic planning to support efficient technology selection, development and deployment for Company and client use; serves as senior management liaison with other departments.
- Provides technology vision and leadership for developing and implementing software development, application support services and vendor management initiatives to improve cost effectiveness, service quality and business development; manages cost-benefit analysis and prioritization change requests.
- Manages and develops software development and vendor management strategic plans within designated areas of responsibility; defines vision for meeting application development and technology support needs; ensures alignment and integration of products and services meet Company vision, mission and values.
- Manages budgeting, staffing and colleague development within designated areas of responsibility.
- Manages technology and methodologies including maintenance of current technology, research and development of new technologies, product design and deployment, and evaluation of industry studies and business development support.
- Ensures confidentiality of Corporate and client data.
- Provides activity reports to IT management for software development, system support, third party vendors, client and prospective clients.
- Sets priorities, establishes goals, ensures deadlines are met, and provides expertise for colleagues and third party vendors within designated areas of responsibility.
Requirements
- Bachelor's degree from an accredited college or university required.
- Major in IS or Management preferred.
- Advanced degree strongly preferred.
- Ten (10) years of related experience or equivalent combination of education and experience required to include eight (8) years of systems software development and/or system infrastructure experience.
- Six (6) years of supervisory or project management experience.
- Experience in claims management.
- Experience with the Ohio Bureau of Workers' Compensation strongly preferred.
- Excellent oral and written communication, including presentation skills.
- PC literate, including Microsoft Office products.
- Leadership/management/motivational skills.
- Analytical and interpretive skills.
- Strong organizational skills.
- Excellent interpersonal and collaboration skills.
- Excellent negotiation skills.
- Ability to work in a team environment.
- Ability to work in a matrixed supervision structure.
- Ability to meet or exceed Performance Competencies.
Benefits
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software developmentapplication supportvendor managementcost-benefit analysisstrategic planningproduct designsystem infrastructureclaims managementtechnology selectionproject management
Soft Skills
leadershipcommunicationorganizational skillsinterpersonal skillscollaborationnegotiationanalytical skillsmotivational skillsteamworkgoal setting
Certifications
Bachelor's degreeadvanced degree