Sedgwick

AVP, Human Resources Shared Services

Sedgwick

full-time

Posted on:

Location Type: Hybrid

Location: Telecommuter • Ohio • United States

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Job Level

Lead

About the role

  • Leads the CR Shared Services team in executing strategic priorities aligned with organizational goals and global standards.
  • Oversees design, implementation, and continuous improvement of processes and technology to enhance efficiency and scalability.
  • Builds and develops a high-performing team; fosters leadership capability and succession planning.
  • Establishes analytics and reporting frameworks; leverages insights to inform decisions and optimize service delivery.
  • Collaborates with SVP, Shared Services and international stakeholders to harmonize processes and ensure a consistent colleague experience.
  • Drives automation, self-service, and innovative solutions to elevate service delivery.

Requirements

  • Bachelor’s degree from an accredited college or university in Human Resources or related field preferred; advanced degree (MBA or HR certification) a plus.
  • Ten plus (10+) years of progress HR experience to include at least six (6) years in Shared Services or HR Operations leadership roles or equivalent combination of education and experience required.
Benefits
  • work-life balance
  • career growth opportunities
  • a diverse, equitable, and inclusive workplace
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipteam developmentcollaborationdecision makingprocess improvementanalyticsreportingautomationinnovationservice delivery
Certifications
Bachelor’s degreeMBAHR certification